Fletcher Jones Audi

Fletcher Jones Audi

1111 N Clark St, Chicago, IL 60610

New 866-972-0311
Used 866-970-2038
Service 866-415-7967

A Fletcher Jones Company Second to None

Average Ratings

4.6 out of 5.0
88 out of 96 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    21-30 of 96 reviews
5.0 out of 5.0

Q5 service

by from Chicago |

Dropped off my Q5 for scheduled maintenance at appointed time. The service rep Tony was ready and had all the paperwork with him. Quick checkin and then immediately was dropped by the curtesy car to my office down town. Q5 was ready at promised time with all work completed and was washed. Q5 is running great. Fantastic customer service!

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great sevice

by from Chicago, il |

William was great and although very busy informed me about what needed done and got it all done when he said he would. Good crew here.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Staff

by from Chicago, IL |

When it comes to service, Fletcher Jones Audi is the best luxury auto dealership that I have experienced in Chicago. I love the fact that you see the same service personnel years in years out that are seemingly happy with their job and are very eager to help out at every opportunity. I will recommend this dealership without reservation to anybody.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

On Fixing

by from chicago |

my first time in the shop and i was so impressed by everyone's professionalism and attentiveness. in no time, the car was fixed. they're really the experts.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service!!

by from Chicago, IL |

My service advisor Jon Ralis took exceptional care of my A4, from explanations of what needs to be done, to making me feel like I've been a customer there for years. I couldn't have asked for a more pleasant visit. Chuck S.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


3.0 out of 5.0

Not bad

by from Chicago, IL |

Pro: I went to get a car fixed and they did a good job with the overview of problems within the vehicle. Con: I kept trying to get the status of my car and they wouldn't pick up. At least somebody up there could have answered the phone and said they were still working on the vehicle rather than not answer at all.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

What's not to love about FJ Audi

by from Downers Grove |

I love everything about Fletcher Jones Audi....but mostly the people....all the way from the best General Manager in the world, Niko Karvunidis, to the best, most efficient and thorough sales person in the world, Jack Broder! Everything about every experience that I have ever had at FJA has been truly outstanding. Best deal, best treatment....best of everything! Why shop anywhere else! Thanks guys!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceeded my expectations

by from Chicago, IL |

I showed up at the dealership with my car on a tow truck and was met by Jon, the Audi Service Consultant, who turned my not so great day into a positive experience. They handled everything with professionalism, accuracy and truly went above and beyond. They needed to keep my car for longer than I had anticipated but were great about giving me updates, explaining the process of the repair and returned the car to me when promised. It's because of Jon and the technician that repaired my car that I will be returning to Fletcher Jones Audi for future service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Review

by from chicago il |

brought car in for service at 5000 miles well done thanks

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Tim in the Service Department

by from Chicago |

Tim in the Service Departmane is outstanding. Very professional and friendly.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(21-30 of 96 reviews)