Fletcher Jones Audi

Fletcher Jones Audi

1111 N Clark St, Chicago, IL 60610

New 866-972-0311
Used 866-970-2038
Service 866-415-7967

A Fletcher Jones Company Second to None

Average Ratings

4.6 out of 5.0
93 out of 101 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    21-30 of 101 reviews
5.0 out of 5.0

Easy all the way through

by from Chicago |

Very easy and convenient to make an appointment, even an early one like 6:30. They explained all they would be doing. They had it done by noon. They even wash your car. But the car was not washed to my liking, so they rewashed it and then drove it over to my home. They covered some future brake issues that I might be having in a very transparent way. I like that.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fletcher Jones Audi Service department is Great!

by from Chicago, IL |

I just took my car into Fletcher Jones Audi for service. They were wonderful. I couldn't be happier with their service professionals. I hope I don't have trouble for the foreseeable future, but I'll bring it here the next time I need service.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Adam Hosko was fabulous in customer account servic

by from chicago |

I had a great experience with FJA, especially due to the care, time and attention of my representative Adam Hosko. He was caring and communicative and took care of me beautifully. I will ask for him next time!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience at Fletcher Jones Audi!

by from Chicago, IL |

We are so excited to have had such a great experience working with Fletcher Jones Audi, specifically Mike Ludwick. He was so great to work with and made what is usually a long, painful process very easy. And we love our new Q3!! We'll definitely be back for service and to buy again.

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Was Excellent

by from Chicago, IL |

Jon in the service department was awesome. He was very professional and got my A6 done in no time. He kept me informed throughout the entire process and made me feel like my car was the only one he was working on. Great Job!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Q5 service

by from Chicago |

Dropped off my Q5 for scheduled maintenance at appointed time. The service rep Tony was ready and had all the paperwork with him. Quick checkin and then immediately was dropped by the curtesy car to my office down town. Q5 was ready at promised time with all work completed and was washed. Q5 is running great. Fantastic customer service!

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Customer Service
Not Applicable
Buying Process
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Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great sevice

by from Chicago, il |

William was great and although very busy informed me about what needed done and got it all done when he said he would. Good crew here.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Staff

by from Chicago, IL |

When it comes to service, Fletcher Jones Audi is the best luxury auto dealership that I have experienced in Chicago. I love the fact that you see the same service personnel years in years out that are seemingly happy with their job and are very eager to help out at every opportunity. I will recommend this dealership without reservation to anybody.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

On Fixing

by from chicago |

my first time in the shop and i was so impressed by everyone's professionalism and attentiveness. in no time, the car was fixed. they're really the experts.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service!!

by from Chicago, IL |

My service advisor Jon Ralis took exceptional care of my A4, from explanations of what needs to be done, to making me feel like I've been a customer there for years. I couldn't have asked for a more pleasant visit. Chuck S.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(21-30 of 101 reviews)