Cole Ford Lincoln

Cole Ford Lincoln

410 E Chicago St, Coldwater, MI 49036

New 866-753-1041
Used 866-745-2136
Service 866-381-1376

EVERYTHING YOU WANT COLE'S GOT IT

Average Ratings

4.7 out of 5.0
25 out of 26 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 26 reviews
5.0 out of 5.0

Great service

by from Coldwater,Mi |

Great job in and out very quickley before my appointment time.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Union City, MI |

I had an appointment for an oil change and tire rotation. I was in and out in less then an hour. And they even washed and cleaned my car! Thank for the excellent service. Keep up the good work.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great job by Eric

by from Reading, mich. |

Eric did a great job. I have worked with him before. I will recommend him to friends and family.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

O.K\\

by from Coldwater, MI |

They fixed a recall and did another without me being notified by the company.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Better than the rest!

by from Charlotte, MI |

Cole Ford Lincoln put me in the vehicle I wanted at the price I needed to be at when other dealers wouldn't budge! Thanks! When I am ready for another vehicle I will defiantly shop there first.

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Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great place very clean

by from Hillsdale, Michigan 49242 |

Service was excellent on time and everyone was very pleasant and helpful.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. Ames

by from Grand Ledge, Mi |

I was received and treated in a gracious matter. The work was done on time.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Car service good, customer service mediocre

by from Coldwater, MI |

The service done on my car was good as always, but no one called me when my car was ready. I called after two hours, but the front desk couldn't tell me if it was ready, and they couldn't get in touch with the service desk. They said I could come in and check, which seemed ridiculous to me. Why couldn't someone from the front desk physically walk to the service department and check? I don't believe it's good customer service to leave your customer with an "I don't know" answer and ask them to come in and check for his or her self.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

To Service Review

by from Fremont, Indiana |

I took my 2011 Taurus to Cole Story Ford in Coldwater for regular service appt. and to check noise in left rear wheel. With service work completed I was informed rear brakes needed repair (disappointing as car only has ~43000+ miles). I was given a cost estimate and had discussion with service mgr. on time needed and agreed to have work done while I was there. Job was completed within as scheduled and I was on my way home. Cole Story dealership personnel are always professional and friendly. I took a Lincoln LS there in the past and was always very satisfied ... that's why I returned as a customer with the Ford.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Nice Job

by from Coldwater, MI |

Vehicle was ready when promised and the repairs to the brakes was noticeable and made a difference in the feel. Good Job.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 26 reviews)