Austin Auto Assistance

Austin Auto Assistance

3850 Airport Blvd, Austin, TX 78722

Used 888-851-2215

We offer guaranteed approval

Average Ratings

4.5 out of 5.0
16 out of 17 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 17 reviews

Featured Review

5.0 out of 5.0

Awesome Experience

by from Smithville, TX |

Daniel was an absolute jewel! He took the time to help me find the perfect car, and I am so happy with my overall experience here.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Top of the line customer care

by from East Texas |

Spoke with Bernard, who convinced me to drive 8 hours to purchase a car. Made promises, gave descriptions and asked for an opportunity to do business with them. He and the owner delivered in every way. Got to the dealership about 30 min. before closing time, Bernard started putting the deal together, including the evaluation of my trade-in. He suggested to close the deal first thing the next day and even paid for my hotel to stay overnight. The next morning, it was a done deal. He went above and beyond. The car is great so far! But the customer service and dealership is Awesome!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Austin Auto Assistance Lives Up To The Assistance

by from Austin, TX |

Recently purchased a compact car from Austin Auto Assistance and I was pleased with my purchase. I didn't think I could afford the payments at first. So then I returned the car. The Owner and Bernard save the day by assisting me with my down payment and the ability to afford the car I wanted. They truly live up to the word "Assistance." Austin Auto Assistance will truly assist you with a car of your dreams or just simply a car (you need or want). If you are looking for a New or Used Austin Auto Assistance can help you today!!! Excellent Customer Service! Thank you AAA!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great service

by from Austin,Tx. |

My customer service rep Benard is the best! He made sure I am satisfied with my new purchase and everything is operable. He has excellent customer service skills. If you are in the market for another automobile go see Benard at Austin Auto Assistance! Sincerely a 3rd time satisfied customer!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Grade A Service

by from Austin, TX |

I feel like Daniel went above and beyond to make me a happy customer. I will recommend him to colleagues and friends to visit Austin Auto Assistance in the future.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Daniel

by from Austin, TX |

Daniel is really friendly and helped us out a lot! I am very happy with my purchase and would recommend him to all my friends and family.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fast, efficient, and thorough

by from Georgetown, TX |

Daniel was very helpful and upfront during the whole process of me looking for a new car. He assisted in any way he could, and was very flexible to work around my schedule.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

GREAT Service

by from Austin, TX |

Daniel was flexible with the price, which allowed me to eventually purchase the car. I would recommend Daniel and Austin Auto Assistance to anyone.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love my new car!

by from Austin, TX |

I truly received over and above great service! Thanks to Shay and Daniel so much for all their help!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Austin, TX |

Great help! Made the whole process very easy and fast, for sure would recommend Austin Auto Assistance to friends and family members. Thanks for your help Daniel Caballero!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bought a Gmc Canyon from Daniel, great service!!

by from Austin Tx |

Got a great deal on a Gmc Canyon from Daniel, he even came to pick me. Highly recommended.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 17 reviews)