Baumann Auto Group - Chrysler, Dodge, Jeep, RAM, Hyundai

Baumann Auto Group - Chrysler, Dodge, Jeep, RAM, Hyundai

226 Milan Ave, Norwalk, OH 44857

New 877-684-1722
Used 877-733-4577
Service 866-413-4496

BAUMANN WON'T BE BEAT!

Average Ratings

1.5 out of 5.0
0 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
2.0 out of 5.0

Did not keep promises

by from ohio |

On the day of purchase I asked the salesman to look at the tires because the condition did not appear as stated on the vehicle inspection report I was provided. I was told they would because that is "The Bauman way" and that they take care of customers after sales. Needless to say not only did they not do as they promised but my emails were ignored for 2 weeks. Is that the "Bauman way?".

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

Baumann Auto Group - Chrysler, Dodge, Jeep, RAM, Hyundai responded to this review

June 8, 2015

I am sorry to hear your experience was not a positive one with our sales, or service department. We really pride ourselves on great customer service whether it's for a new or pre-owned vehicle. We would like the opportunity to resolve this issue for you. Please reach out to Rudy Martinez at 419-668-3300.


1.0 out of 5.0

still waiting

by from fremont |

I contacted a salesman, let him know my financial situation. He claimed he could get me in a car. I'm still waiting for him to call me back & it's been Weeks.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Baumann Auto Group - Chrysler, Dodge, Jeep, RAM, Hyundai responded to this review

February 29, 2012

Sorry for any inconvenience this may have caused you...please call Jim Ginnever at 1-800-323-8164 he is the General Manager at the Norwalk store. He will be happy to help you in any way he can. Thank you!


(1-2 of 2 reviews)