Southern Maine Motors

Southern Maine Motors

824 Portland Rd, Saco, ME 04072

New 888-883-5029
Used 888-882-6952
Service 888-883-5423

Average Ratings

4.7 out of 5.0
28 out of 30 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 30 reviews

Featured Review

5.0 out of 5.0

prompt friendly service

by from Biddeford,Maine |

dealing with Elaine Gray is nothing but pleasant and has been for i believe 16 years i have never been dissapointed with the quality of service ! P.S.quality service continues even after Jolly Johns .

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

3.0 out of 5.0

New Wrangler Service, windshield noise

by from Biddeford, ME |

First, Kristen was great as were the drivers of the shuttle - excellent service there. I was asked to fill out many surveys after I purchased the jeep and I mentioned wind noise in all of them. I never received a response and now I need to take the jeep back again to get it resealed. Makes me question the value of all of the surveys in the first place. If the windshield noise had been fixed last week, everything would have been 5 stars and the service people, including the shuttle drivers, were top notch.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Wilton, ME |

Great service considering it was a busy day. The sales staff was willing to negotiate and the finance department offered a extended vehicle warranty that met my needs; very flexible. The Sales Consultant . Tom Joyce was very friendly and very knowledgeable about his products. This was our 2nd vehicle we purchased from Southern Maine Motors and could not be happier with the service we have received. Thank You,

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

purchase of my Toyota FJ cruiser

by from Old Orchard Beach, Maine |

Thank you to Justin for making my experience at Southern Maine Motors easy and wonderful. It was an amazing surprise for my wife and he made it happen. Very thankful for all you did Justin! Would recommend his friendly and knowledgeable service to anyone.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great place to do business

by from Biddeford ME |

Went in looking for a vehicle after the transmission in my car died. Was not planning on buying, but did see a couple of cars that I liked. Test drove and fell in love with a used Caliber. Salesman let me drive it home (in the SNOW) to show my husband. There was NEVER any pressure. None. I felt a bit rushed with the paperwork, but that is my only complaint. Have brought it in for service a couple of times. Loaner always available at $3/day. Work always done, everything explained to me, and very prompt and courteous. They even did warranty work without grumbling. I had a hard time with my Ford with warranty work. They would tell me I didn't need to have it done. I have been very impressed so far with these folks and would highly recommend. No pressure ever.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Ram 1500

by from Arundel, Maine |

Tom Joyce was a pleasure to deal with and made purchasing my truck simple and pleasurable. I've been back a few times for oil changes and tire rotations since buying the truck in March 2014 and the service department has always been great also and Tom will always come over and say hello

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best new car shopping experience I have ever had

by from Yarmouth, ME |

I went to Southern Maine Chrysler Dodge Jeep through a recommendation. At first I was skeptical because my last car buying experience at a Ford Dealership in Maine was the single worst experience ever. I was blown away by SMCDJ! They are not your oridinary run of the mill dealership. Everyone is so very professional, not pushy and willing to do whatever they can to help you make an informed decision. My wife and I were in the market for a Jeep and we were not really loving the colors available on the lot. While we were inside discussing things with our sales rep, we kept looking at one of the models in the showroom. We loved the color and walked over to it at least three different times. We asked our sales rep if we could test drive one of the Jeeps on the lot that was the same model. We didnt want to go through the trouble of having that particular one moved out of the showroom. We went for a test drive of a different one and when we pulled into the lot, there was the one in the showroom, ready for us to drive and fall in love with. The whole process from test driving to financing to delivery was top notch. With the disaster of my previous dealership, there were some hurdles to clear in the trade in of my old vehicle, and the team at SMCDJ did everything they could to make everything work out perfectly. I cannot praise them enough for all they have done.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Southern maine motors

by from Saco Maine |

It was a very frustrating process as I feel they didn't really put forth a whole lot of effort to help me figure out the problem with the ford f150 I bought off them

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Customer Service
Buying Process
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Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Southern Maine Motors

by from Saco, Maine |

Great facilities..great people..great service..great technician..thanks to all concerned

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awsome...

by from Portland, maine. |

Over the top sales and service ! I have to say that I have been more than satisfied with all of my service visits . Rick and his team always go above and beyond to be sure that we are one hundred percent satisfied with our service needs. John

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Scarborough ME |

Great service, quick and within time they committed.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 30 reviews)