Roundtree Automotive Group

Roundtree Automotive Group

5395 I 55 N, Jackson, MS 39206

New 888-647-2956
Used 888-627-8305
Service 877-852-4587

The Roundtree Way, Absolutely!

Average Ratings

1.6 out of 5.0
1 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews

Featured Review

4.0 out of 5.0

Friendly and great service

by from Jackson, Mississippi |

I had a blown head gasket on my old car and I just came in to look. It was after 5pm. Kelly Blue Book said the car was only worth $546 as a trade in but they did it for $1000. I got it for 5,000 of the sticker price and I didn't need a co signer. The payments are WAY smaller than what the dealer told me I would pay .

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Roundtree Automotive Group responded to this review

December 18, 2014

Thank you for complimenting us and I hope we earn your business in the future. Sincerely, Matt Bethany

1.0 out of 5.0

Not so good with people

by from Carthage, MS |

I would not even give this car lot ONE star. First, the sales person I talked to gave me the run-around. He kept putting me off because I told him that I would not be able to come there, physically, unless there was something he could do for me. I told him up front my credit score and yet, he told me not to worry, they have solutions for every situation. Well, he sent rude comments...like he was flirting with me on the phone... I kept asking when he was going to be able to get my application finished and he kept saying that he was truly busy and could not get to mine at the moment. (I pulled my credit report and it shows that "Roundtree" pulled my credit on the day that I put my application on the internet!!) If there was nothing he could have done for me...he could have had the decency to say NO!!! Instead of making me feel like I was not important. I would not recommend these guys to my worst enemy. They are really those "greedy" salesman, that doesn't care about the customer!!! All about the MONEY!!!!!

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Not Applicable
Customer Service
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Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

worst car lot ever

by from jackson MS |

This is the worst car lot ever customer service is very bad. Salesman did a very sneaky deal lot of things he didn't tell me purposely to make the deal

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

Roundtree Automotive Group responded to this review

December 19, 2014

Mr Lewis, I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email me personally at mbethany@roundtreejackson.com maybe I could be of some assistance.


1.0 out of 5.0

Poor Management

by from Mississippi |

The finance manager of this facility is very unprofessional, when I declined to buy a car that he suggested was in my credit standing, he refused to discuss any other issue with me, did not try to be helpful to see if he could assist me any other way, or was there anything that he could do for me to put me in a vehicle that would accommodate me and my needs rather than just give me a car that he felt that I should buy and pay for.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Roundtree Automotive Group responded to this review

December 20, 2014

I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email me personally at mbethany@roundtreejackson.com maybe I could be of some assistance.


1.0 out of 5.0

Didn't like the service

by from Mississippi |

IT TOOK THREE DAYS FOR SOMEONE TO CALL ME BACK .and when I called to talk to someone that people the answer your phone I was trying to get into my informationI didn't like the service at all very inconvenient to me

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Roundtree Automotive Group responded to this review

December 19, 2014

I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email me personally at mbethany@roundtreejackson.com maybe I could be of some assistance.


(1-5 of 5 reviews)