Rod Baker Ford

16101 Joliet Road, Plainfield, IL 60586

Average Ratings

4.8 out of 5.0
603 out of 605 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 605 reviews
5.0 out of 5.0

Great service

by from Plainfield, IL |

Great dealership clean and friendly personnel. Will buy my next truck there.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Oil change

by from Plainfield, IL |

I have my appointment on line for oil change. Got there early, got me in a timely matter and on my way.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Water Supervisior

by from Plainfield, IL |

The staff was very knowledgeable about the crain on the truck and all the other options. The truck was been great we use it every day out in the field working in extreme conditions.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Plainfield, IL |

Staff is very friendly & knowledgable. Love coming to this location due to the convenience & not having to wait long. Great job!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Plainfield, IL |

Our salesman, Don, was fantastic! He was not pushy at all, very knowledgeable and was there to help every step of the way. I had to come in a few days after I purchased my car for my second key and Don still took the time to help and make sure I knew where I had to go in the service area. The purchase was quick and easy.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil Change

by from Plainfield, IL |

This was our second time getting our oil changed and the staff and mechanics did an excellent job.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

great service

by from Plainfield, IL |

I purchased my truck from you and while I'm living in the area I will always bring my truck in to you for repairs.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Plainfield, IL |

Quick service, very knowledgeable staff! Everything was explained to me with detail and there were no surprises! The facility was well managed and maintained!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Plainfield, IL |

Staff very helpful, this is not the 1st car we bought there and came back because of the Service Department.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ford Focus

by from Plainfield, IL |

Left Rod Baker feeling very good about everything.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 605 reviews)