Rod Baker Ford

16101 Joliet Road, Plainfield, IL 60586

Average Ratings

4.8 out of 5.0
542 out of 544 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 544 reviews
5.0 out of 5.0

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by from Plainfield, IL |

every thing went good the service and the workers gave the answers for my questions willing.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Plainfield, IL |

hon est people great prices and job well doneIwould definitely recommend this place to my coworkers and family And Friends

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Car Service

by from Plainfield, IL |

Had a very good experience. Just one thing though - I had the coolant flushed and replaced in my car. The next day I checked the coolant level and it was somewhat below the range for a cool engine. Had to add about a quart of coolant. Otherwise I had a great experience.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great like always

by from Plainfield, IL |

I brought my escape in for normal check up and oil change. They staff is always so friendly and profesional! Thanks for being awesome!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Nice people to deal with !

by from Plainfield, IL |

Always have that good feeling when leaving knowing that everything is no worries driving down the road, Thanks, guys !

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Dependable great service

by from Plainfield, IL |

I have a 2013 MKX. I came for service, oil change, and 15,000 mile maintenance They waited on me promptly and politely. In less than an hour I was called to pick up the car. Great place to get my car serviced.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Plainfield, IL |

Was helped in a sufficient manner and service department was very helpful in replacing my windshield wipers for me as soon as i purchased them,i wasn't even done with the payment transaction and they were already replaced that was awesome

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

william

by from Plainfield, IL |

good as usual experienced workers nothing more to say sorry

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer

by from Plainfield, IL |

I never have a problem when I bring my vehicles in for service. You never try to sell me something I don't need. You call and tell me what's wrong and then it's my decision.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

A dealership that cares far after the purchase

by from Joliet IL |

The service and quality of work done by your staff have always exceeded my expectations! I have purchased my last three vehicles from your dealership and a significant part of that decision was based on the quality of service I have received over the years from your service department. My next vehicle purchase will be from Rod Baker Ford as I know my vehicle will be in good hands far after the day of purchase. Your staff will be the ONLY mechanics allowed to touch my car and that is a promise. Thank you for giving me that level of trust in a car dealership!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 544 reviews)