Kia of Silver Spring

3221 Automobile Blvd, Silver Spring, MD 20904

Average Ratings

4.7 out of 5.0
35 out of 35 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 35 reviews
5.0 out of 5.0

Overall Excellence

by from Washington, DC |

Appointment was punctual and I was taken early. Personnel were friendly, courteous, and extremely helpful. Waiting area was clean and pleasant. Enough reading materials. Service was quick.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Buying and Srevice Experience

by from Columbia, MD |

We bought our 2014 Sorento from Sean Prather. We think that he is an outstanding salesperson - very personable, concerned with satisfying the needs and comfort level of a customer making a major purchase. It was good to see him again and catch up with news of his family, and he asked about me and my wife as well.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Jim Coleman Kia

by from Silver Spring, MD |

Very Easy. Francisco Perez was very nice to work with. We called/emailed back and forth and he brought in the exact car I wanted from another dealer. It was there and clean on the date I wanted to pick it up. Things couldn't have gone better.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kia Soul

by from silver spring, MD |

The customer service associate/the dealer is born for his job. I was not there on that day to buy the car but his professionalism convinced me to finalize the purchase on the same day. He is super excellent. I just drive the Kia Soul one week and proved it is the best comfortable car. It meets the purpose I bought for.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Kia Soul Purchase

by from Bethesda, MD |

Mr. Majic was very good. He made me feel taken care of but was not pushy. I enjoyed working with him. Also, the process was very efficient and quick compared to what I hear about other dealerships.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Customer Service

by from Silver Spring |

I have been extremely happy with the service I have been receiving. I have had all my questions answered concerning the use of the car. It had been about 11 years since I purchased a car. Great customer service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Nothing but success

by from district of columbia |

We purchased our Kia from them two years ago and had nothing but great experiences We will purchase another car from them when the time comes

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service!

by from Silver Spring, MD |

Just want to compliment your service representative Ted Bouton he does an outstanding job in serving your customers. I always feel welcome.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Odenton, MD |

It fast quick and in a hhurryand done correctly the first fime and I got the vehicle back the same day.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Thank you!

by from Silver Spring, MD |

The staff is always professional and pleasant. The work is always done well, and in a timely manner. Also the workers in the repair/service department are knowledgeable and, most important, honest.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 35 reviews)