Haddad KIA

5445 Gasoline Alley Dr, Bakersfield, CA 93313

Average Ratings

4.6 out of 5.0
17 out of 19 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 19 reviews
5.0 out of 5.0

Awesome Customer Service

by from Bakersfield, Ca |

Every time I've gone into Haddad Kia the staff is wonderful. They are very helpful. I have had nothing but positive experiences.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quick Service!

by from Bakersfield, California |

Excellent service! Treatment by staff was excellent. They were efficient, courteous and attentive to my needs. Service was done in a timely manner.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love this Service Department!!!!!!

by from Tehachapi, CA |

Andrea and Debbie were wonderful. Great explanations, pricing...............

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best service dept around

by from bakersfield, ca |

It will be hard for me ever to buy another car that isn't a KIA, Service dept. at Haddad are Professional, knowledgeable and friendly. they're the best

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Shayne is great

by from bakersfield ca |

very good dealer ship, you don't dictate what or how much I have write if you want me to gave a review

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil Change

by from Bakersfield, CA |

I was a walk in oil change and I received quick and courteous service. The woman who assisted me said my oil change would be done in a hour and it was less time than that.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The Best Service

by from Bakersfield , Ca |

We bought a 2015 Kia Optima and love it. The purchasing process was awesome as well. The staff @ the Bakersfield dealer are great.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great Service Team!!

by from Bakersfield, CA |

I bought my Kia Soul 2 yrs ago!! Great buying experience and wonderful service ever since!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Sales dept. needs training

by from Bakersfield, Ca. |

The service department has made up for the bad experience I had with the sales department after purchase. The sales manager was the rudest person I've encountered at this dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Customer Service!

by from Lancaster, CA |

I've always hated going car shopping.We went to Haddad Kia on a Sunday morning, and Jordan came out and greeted us. He was not pushy at all, and remained patient throughout my total indecision of which car I really wanted to buy. I test drove several cars, but then I found "the one". Jordan practically held my hand through the entire process and made buying a car so easy. I will definitely send my friends to see Jordan when they are looking to buy a new car!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 19 reviews)