Waikem Nissan, Inc.

4325 Lincoln Way E, MASSILLON, OH 44646

Average Ratings

4.8 out of 5.0
25 out of 27 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 27 reviews
1.0 out of 5.0

Only helpful if there is money for them to make...

by from north ridgeville, oh |

My mother in law leased a car with Waikem Nissan. January 30, 2014 she passed away so we've tried on several occasions to return the car. They refuse to take it back even with the death certificate. They have been horrible to work with and have made a difficult time for us even more difficult. Seems like they do a great job of helping you when it puts money in their pocket but they turn a deaf ear if there isn't anything in it for them.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

New Nissan

by from Hartvile, oh |

Just wanted to say: thanks again Dustin for all your help on my new Altima! I love it! Tracy R.

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Customer Service
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Not Applicable
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great experience! Personal and attentive!

by from Massillon, ohio |

We came here because they were our local Nissan dealer. Our sales process went very well I hate buying a car but Dustin McVicker did a great job on making it a great experience! I was shocked that when my Altima came back from clean up that there was a scratch on the hood! I saw it and was not sure if I wanted to point it out, but I did not have to worry Dustin saw it pointed it out said he was sorry and said he would be right back he was going to buff it out. He came back and it was gone, I could tell he did it himself! Thanks what a great experience! Nancy

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Buying Process
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

extremely satisfied

by from Louisville, OH |

Mike Wozniak at Waikem Nissan was exceptional to work with when buying our new Altima. It was a car I had not even considered when looking at other cars in its class and I made sure he was aware of that at the outset. Mike was very knowledgeable about the vehicle, never trying to pressure me, and let the car sell itself. He answered all my questions, followed up with me appropriately, and was able to help me obtain the vehicle I wanted at a price I was comfortable paying. Mike made this easily the best car-buying experience I have ever had and I would, without hesitation, recommend Mike Wozniak and Waikem Nissan to anyone interested in buying a new car.

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2013 Nissan altima

by from Canton, oh |

Good experience. Mike was my salesman & didn't pressure me. Very professional

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience!

by from Canton, ohio |

Just wanted to say thanks to Dustin. While I was in for an oil change I walked over to the showroom to kill some time. Well that time tired into a new 13 Altima. I found out that I could get out of my lease 6mos early and into a new one for only a couple dollars more! Thanks what a great experience! New car for the weekend and the holidays!

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kelsey

by from Louisville, ohio |

The service was fantastic! Jarod was really helpful and patient with me. I'm thrilled with my new purchase!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Waikem Nissan

by from Louisville, OH |

Mike Wozniak at Waikem Nissan was exceptional to work with when buying our new Altima. It was a car I had not even considered when looking at other cars in its class and I made sure he was aware of that at the outset. Mike was very knowledgeable about the vehicle, never trying to pressure me, and let the car sell itself. He answered all my questions, followed up with me appropriately, and was able to help me obtain the vehicle I wanted at a price I was comfortable paying. Mike made this easily the best car-buying experience I have ever had and I would, without hesitation, recommend Mike Wozniak and Waikem Nissan to anyone interested in buying a new car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Canton, Ohio |

I have Ben looking to replace my previous car for a few months now. I stopped into Waikem nissan and met a great person mike w. He was a kind man and over all a painless experience in shopping for a car I will enjoy my new car and friendship with this company.god bless Waikem NissanThank you Mike for everything.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buy here!

by from Massillon, OH |

I had the pleasure of working with Heath and Jarod and they were both phenomenal! I felt very comfortable during the whole process and always had my questions answered right away. It took me a month, but I leased my car today and it was a great experience! Thanks, guys!

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 27 reviews)