SAAB of Memphis

2420 Covington Pike, Memphis, TN 38128

New 888-440-7087 New888-440-7087
Used 888-435-8621 Used888-435-8621
Service 888-740-2132 Service 888-740-2132

Move Your Mind


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 17 reviews

Featured Review

5.0 out of 5.0

Exceeded Expectations

by from Maumelle, AR |

When you've worked in Sales & Customer Service as long as I have, you become extremely impressed when you come across a sales person that excels in both. Having searched on-line for weeks for a specific vehicle, I found one in Memphis that I was interested in. I called to inquire about it and obtained additional information. I received a follow-up call the next day to ask about the service I received on my inquiry. The day after, I got a call from the owner of Gwatney SAAB of Memphis asking me if I'd be interested in a trade. After coming to a tentative deal over the phone, I traveled to Memphis to drive the vehicle. (3 hours away). While living in AR for about 30 years, I was familiar with the name "Gwatney" regarding auto sales. When I met David Gwatney he immediately put me at ease. Just talking to him for a few minutes, I could tell he was someone that would shoot straight with me. After driving the vehicle and deciding to make the deal that was agreed upon, I was introduced to the financial specialist, Tammy Barclay, who made the signing process quick, efficient, and painless. Another customer was there & interested in the same vehicle I purchased. David told him that he could get another one or any other vehicle he was interested in. After my pleasant, no pressure experience with David Gwatney, my mother said she would even travel from Conway to trade vehicles with him. I HIGHLY recommend David Gwatney for anyone who wants no hassle, no pressure, and a great deal on purchasing a vehicle.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceeded Expectations

by from Maumelle, AR |

When you've worked in Sales & Customer Service as long as I have, you become extremely impressed when you come across a sales person that excels in both. Having searched on-line for weeks for a specific vehicle, I found one in Memphis that I was interested in. I called to inquire about it and obtained additional information. I received a follow-up call the next day to ask about the service I received on my inquiry. The day after, I got a call from the owner of Gwatney SAAB of Memphis asking me if I'd be interested in a trade. After coming to a tentative deal over the phone, I traveled to Memphis to drive the vehicle. (3 hours away). While living in AR for about 30 years, I was familiar with the name "Gwatney" regarding auto sales. When I met David Gwatney he immediately put me at ease. Just talking to him for a few minutes, I could tell he was someone that would shoot straight with me. After driving the vehicle and deciding to make the deal that was agreed upon, I was introduced to the financial specialist, Tammy Barclay, who made the signing process quick, efficient, and painless. Another customer was there & interested in the same vehicle I purchased. David told him that he could get another one or any other vehicle he was interested in. After my pleasant, no pressure experience with David Gwatney, my mother said she would even travel from Conway to trade vehicles with him. I HIGHLY recommend David Gwatney for anyone who wants no hassle, no pressure, and a great deal on purchasing a vehicle.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

They will get you approved with challenged credit

by from Houston, Texas |

I was trying to see if I could get approved for a car and the sales guy Casey and finance guy Lee worked magic in finding a bank to approve me and a car that I liked I have been telling all of my co workers looking for cars about them keep up the good work fellas.

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  • Customer Service
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    Buying Process
  • Not Applicable
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  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

This was my first time buying a car on my own

by from Memphis, Tennessee |

This was my very first time purchasing a car where financing was needed and I was very nervous however Casey was able to help me find a car within my budget and where I wouldn't need a co signer and a car that I have fallen in love with thanks Casey hope to see you in the next few years when I decide to purchase something else.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My salesman Casey Calvin comes highly recommended

by from Arlington,Tennessee |

I purchased my 2014 Mercedes E350 4 Matic from Casey and he had me in and out really fast all of the paperwork was accurate and the payments were within my budget and it was one of the easiest car deals I ever had also I purchased a 2013 Infiniti G37x from Casey and it was even better this guy knows what he is doing and is very good at it he has definitely earned my business and I've sent numerous referrals and will continue to recommend people to him keep up the good work Casey.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Casey Calvin is the man to see

by from Memphis,Tennessee |

I normally don't do reviews but I have to acknowledge this young man Casey Calvin did a phenomenal job. I wasn't pressured to into buying the car he went above and beyond the call of duty and for that he has earned my voice and future business I purchased a Infiniti G37x and I love it if your In the market for a used or new car go see Casey you won't be disappointed.

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  • Customer Service
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  • Quality of Repair
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

SAAB of Memphis responded to this review

December 6, 2015

Thank you for your kind words about Casey!


5.0 out of 5.0

I had a great experience with SAAB of Memphis

by from Nashville, TN |

I contacted SAAB of Memphis about a car they had listed on Cars.com but unfortunately it had already been sold. They listed to what I wanted and contacted me a few days later when a similar car arrived on their lot. That was very helpful and showed me they listened to me and wanted to earn my business. Great folks.

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  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

SAAB of Memphis responded to this review

December 6, 2015

It is indeed rare that someone who did not purchase a vehicle from us would take the time to commend us. We hope to have the opportunity to serve you in the future. THANK YOU!


1.0 out of 5.0

No negotiation skills!

by from St Louis, MO |

I made an offer and the salesman didn't even acknowledge it. When I questioned the salesman about it, I was told to make a reasonable offer and "I surely don't expect to lose your business over numbers". I repeated my initial offer, which was only 7% below asking. They made no counter-offer, no bottom line price...just stated a dismissive "good luck in your search".

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  • Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase

SAAB of Memphis responded to this review

October 28, 2014

WantAnAudi I am sorry for your frustration.While technically speaking at Saab of Memphis and Gwatney Auto Sales we are not a one-price store we do utilize market-based pricing to price the cars and trucks we have available for sale. As such the prices we post or list on the internet and on the vehicle at the dealership reflect either the lowest price, best value, or the lowest price and best value available within a defined and relevant market. Car buyers are depending more and more on the internet for pricing and for information as to the type or types of cars they consider. Given the impact of the internet on the automotive industry especially as it relates to used vehicle sales, our policy is to price all of our vehicles to represent outstanding, best value or the lowest price available in our marketing area. We review and change prices on a weekly basis in order to maintain our position as such. At Saab of Memphis and Gwatney Auto Sales we also believe our pricing should be transparent, meaning the prices posted in our virtual showroom will be the same price you will observe posted on the actual vehicle should you visit our dealership's physical location at 2420 Covington Pike in Memphis Tennessee. The advantage of market-based pricing we utilize in both our virtual and real showrooms, is the vehicles that we offer for sale truly represent outstanding value and real savings for our customers who have taken the time to do their research and investigate pricing on the vehicles they desire. Most likely it was for this reason that you called us from the St. Louis area to begin with. Sometimes the unfortunate side of market-based pricing occurs when buyers want to haggle or negotiate pricing on unrealistic basis. As I stated earlier we are technically not at one price dealership and I can assure you we do not have the type of margin you wanted to negotiate. Please except my apologies as this apparently may not have been communicated to you in proper tone or manner. Since you did not indicate specifically which of the Audi's we have(had) in our inventory I cannot speak to the posted price or our pricing position,whether it was based on best value or lowest price. What I can say is that in the case of all used vehicles price always correlates with condition and prior usage. Given our ability to access relative knowledge of a specific vehicle or type of vehicle within a defined market area, the number of same types available for sale within that area, pricing on each of those cars listed specifically, along with the condition, history, and usage of each available vehicle specifically, we have the ability to price our vehicles through a market-based pricing tool to be in one of the top positions with regard to Lowest Price, Best Value, or both Lowest Price and Best Value combined. In addition we can and do offer our customers the market analysis that verifies how we determine pricing attesting to the outstanding price value offers we have available. Having been in the automotive business for many years,having both new and used car dealerships, I can say unequivocally the price you receive at the dealership will not be dependent upon your ability to haggle a best price or better deal. This is not to preclude however negotiations as it might relate to trades, additional maintenance or repair request,or reasonable offers. At Saab of Memphis and Gwatney Auto Sales we simply offer great prices and value to all of our customers,whether they shop with us in our virtual showroom on the web or physical show room in Memphis,Tennessee. In the nearly 60 years of history I have with the automotive industry I've learned what customers want most is an honest straightforward approach, I feel we achieve this through transparent market-based pricing, it's what we call "Car Buying Made Simple". If we can be of assistance on this basis please feel free to call me. Russell Gwatney 901-385-8700 Dealer Saab of Memphis Gwatney Auto Sales


5.0 out of 5.0

Great staff

by from Memphis TN |

The best used car buying experience ever. The whole staff was great.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

SAAB of Memphis responded to this review

December 5, 2015

We strive to make the buying experience a good one for all involved. Thank you for sharing a bit of your experience with others, and most of all, thank you for taking the time to write about it!


5.0 out of 5.0

Easy, professional buying experience

by from Memphis TN |

We were looking for a used luxury automobile. Our salesperson, Jim approached us in a very thoughtful manner. He was helpful but not pushy or interfering in our process. We had our two year old with us. The dealership was very accomodating to our situation and was flexible in dealing with us. We felt we received a fair deal and did not have to spend all day there in order to get our car purchased. We would recommend stopping here to consider the inventory if the typical car sales process makes you squirm.

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  • Customer Service
  • Buying Process
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    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 17 reviews)