South Commercial Auto

(4.7) 3 Reviews

5443 Commercial St Se, Salem, OR 97306

Used 503-588-8006

Average Ratings

4.7 out of 5.0
3 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

Really great used car buying experience.

by from Portland, OR |

I'm not a fan of reviews with too many exclamation points or flattery. It feels phony, and when you need a good auto dealership you need honest professionals. Honestly though, I can't say enough good things about this place. It was so unlike any other car buying experience I've ever had, it really threw me and my girlfriend for a loop. We saw South Commercial had a hybrid Civic for sale and it was right at Blue Book, which never happens. So we drove down to check it out. Normally these guys sell big trucks like F-150's but they had this one Hybrid that looked in great shape. There was no haggling at all - the price was a special online sale price and it was locked in, so right away that took a big weight off our shoulders. We test-drove it and the air conditioner was making some loud noises. Other than that the car ran great. We told the owner about it and he looked up common problems with Civic Hybrids. Turns out these cars can get paper from the glove compartment stuck in the fan. His mechanics fixed it right then and there and we bought the car straight out. They told us they had done a 100+ pt. inspection on the car and went through the car inspection with us to show us what they looked for. They gave us brand new tires and said that as customers of theirs, we could come back and use their garage (which is pretty much exclusive to customers), and he would help us out by giving us the parts for just over wholesale price, as well as a very nice hourly mechanic wage. He then LITERALLY showed us the receipt he had from when he bought it at auction - he was only making a couple hundred dollars off this deal. Turns out he had bought the car for a friend who didn't come through on the deal, so we were the ones who took home the deal. He was also patient working with us on the car payment. Our previous vehicle had been totaled in an accident and we were waiting on the check from the negligent party's insurance. South Commercial accepted our check and waited almost a week before our check finally came in and we were able to pay them. Great, friendly, honest service and nice guys. No sales pressure and they take their car inspection and cars seriously. I highly recommend them to anybody in the Eugene-Salem-Portland area. It's worth the hour drive south of PDX! -Max

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Really good ,experts at what they do.

by from Eugene. Oregon |

Just a very simple good experience, They really know how to work on a diesel especially the 6.0 power stroke.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Superior service

by from Dallas, Oregon |

I've purchased my last two vehicles from South Commercial Auto Sales. The price was fair (not a lot of markup), the sales staff was completely honest about everything. The sales staff showed me the CarFax and book value for my trade in and the vehicle I was purchasing. The compared apples to apples. I've been to a major dealer in Salem and they showed me Edmunds True Market Value for the trade in and then used Kelly Blue Book for the used car price of the vehicle I was purchasing (Edmunds provides a lower value than Kelly Blue Book. They gave me a low amount for trade in and then charged the higher amount for the purchase). South Commercial Auto showed me listings for both vehicles in Edmunds and then KBB to keep it honest and real. They were able to secure low interest financing with excellent terms. All of this done within a reasonable amount of time, it didn't take several hours to get the deal done. They don't have sales staff talking to a manager who then relays a message to them to us and so on who then finalizes a deal and sends you to someone for financing. No games, no nonsense! Integrity at it's highest!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)