Leith, Inc. (Authorized Mercedes-Benz Sales & Service)

Leith, Inc. (Authorized Mercedes-Benz Sales & Service)

5607 Capital Blvd, Raleigh, NC 27616

New 888-799-9129
Used 888-903-2712
Service 888-412-5779

Leith. The Name You Can Trust.

Average Ratings

4.8 out of 5.0
172 out of 177 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 179 reviews

Featured Review

5.0 out of 5.0

Great service

by from Southern Pines, NC |

A drop in visit for a minor issue. Service accomodated us in a highly profesional manner moreover they rapidly resolved the issue and fully explained how to prevent reoccurance....well done !!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Leith, Inc. (Authorized Mercedes-Benz Sales & Service) responded to this review

June 26, 2014

Thank you very much, David, for taking the time to share your feedback! I am very pleased to hear that our professionalism and accommodating customer service has earned your trust with our dealership. We cant wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Take care, Ebony Douglas.

5.0 out of 5.0

Great Service

by from Raleigh, NC |

Everything from full disclosure of pricing when the appt is made to being greeted when I walk in to being processed at check out. I know exactly what to expect and am never surprised plus I am receiving the best service for my vehicle.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Mixed Emotions

by from Raleigh NC |

My sales person, Joel and my sales manager Ed were awesome. Both Joel and Ed were highly professional and provided me excellent customer service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service department

by from wake forest, n.c. |

from the time i arrived and when i picked up my car every one at the dealership was so friendly i will always service my car with you, thank you for making my service a great time, and the ice cold water at the end was perfect...

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding service

by from Raleigh, NC |

Everything. The service department was so efficient and accomadating. They took real good care of our car as well as us. Friendily staff that goes the extra mile. Thanks.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Buying Experience at Leith Mercedes

by from Raleigh, NC |

Sales representative, Mark Darling, was fantastic. He was extremely helpful and very knowledgeable of the product and sale process which made the overall experience a pleasant one. In the last 31 years I have only driven Mercedes, all of which were from Leith of Raleigh. Great product and great service that is extremely difficult to beat.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

LEITH MERCEDES SERVICE

by from RALEIGH, NC |

Chuck is always helpful. Ready when I came in. Loaner car ready to go. Moderate on repair costs. Recently had a bad experience with an independent.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Ralegih, NC |

My service representative - Linda Grandy has always been amazing to deal with and this was no different. I do not like feeling helpless (a flat tire) but she was prompt and helpful as always.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Car Buying Experience

by from New Bern NC |

From the phone inquiry to the moment we drove off the lot, we were treated with absolute kindness and professionalism from David Wells, our salesman. He explained the car and its features and we could not be more pleased. Everyone we encountered did everything they could to make our first Mercedes purchase a wonderful experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best car buying experience ever

by from Wake Forest, NC |

The entire experience was pleasant. Everyone involved in the sales process (Mark, George, Bert, and Bruce) made it easy and enjoyable.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from Roanoke Rapids, NC |

George is an excellent sales representative. He was extremely helpful, courteous, and informative in explaining the details and features of my car. I would highly recommend that my family members and friends talk with him if they would like to purchase a Mercedes-Benz. The service prior to as well as after the sale has been superb.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 179 reviews)