Nationwide Kia

1600 York Rd, Lutherville-Timonium, MD 21093

Used 410-561-9000

Average Ratings

3.9 out of 5.0
11 out of 15 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 15 reviews
5.0 out of 5.0

My Experience

by from Baltimore, MD |

Diane was just wonderful! Because there were some unexpected repairs, they offered me a free shuttle service to and from the nearby mall, that was excellent!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Very Satisfied

by from Baltimore, Maryland |

Nationwide really made me feel real comfortable and took great care of me.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Phenomenal Service

by from Baltimore, MD |

Been going here every 5-6 months for ~3 years. Phenomenal service each and every time.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

kia service center

by from windsor mill |

James william is kind,knowledgeable and great customer service agent.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Engine light came on

by from Shrewsbury PA |

Fast service when my engine light came on. They took me immediately and provided transportation back to work for me. Everyone was very friendly at the dealership. A pleasant experience. And the issue was covered under warrenty! THANK YOU!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Company is holding warranty money

by from Pasadena, MD |

This company is discriminating against a women by holding my warranty refund from me. I called to cancel the warranty in January which they did not due. A couple months later, I follow up and they want to cancel at the later date. Even though I told them multiple times that I have left messages in January to cancel this and return pro-rated refund. I am still battling this because I got a call from a Kathy who told me she would make this right, she is sorry and she swears up and down that she will return my call. I never got that call and assume she spoke with the owner...John Shapher or Shaffer (something along those lines), who in return told her not to deal with me. I have left messages for him as well. If that is not discrimination, I don't know what is. I have a witness by me at all times when I call them, months of call logs and paper work. I asked a month ago for them to simply send me my warranty paperwork and never received it to this date.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Pleased

by from Lutherville-Timonium,MD |

Great experience -- everyone was friendly and helpful.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Service

by from Lutherville-Timonium,MD  |

Great experience here and a great car. Thank you so very much!

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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Service

by from Lutherville-Timonium,MD  |

it was a pleasure to deal with the salesman...............................

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Customer Service
Buying Process
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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Happy Rio Owner

by from Baltimore, MD |

I bought my first car ever from Nationwide kia based on my friends suggestion about this place. I got a 2013 Rio in the middle of July. My sales person was Mike. My overall experience was Awesome. Mike was so patient and very helpful in completing my deal. I got an amazing deal for the car and I was really happy about the payments and warranty. Since it was my first car, it took almost an entire day to complete all the paper work and they did everything so patiently. I was so trilled to finally get my first new car. I would strongly recommend this place for anyone looking to buy Kia. Im so happy I went there!!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 15 reviews)