Crown Chrysler Dodge Jeep RAM FIAT

Crown Chrysler Dodge Jeep RAM FIAT

2120 Chapman Rd, Chattanooga, TN 37421

New 866-884-8225
Used 888-655-8257
Service 866-981-3639

The Better Way To Buy!

Average Ratings

4.9 out of 5.0
428 out of 437 people recommended this dealer.
Customer Service
Buying Process
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    231-240 of 437 reviews
5.0 out of 5.0

Patients

by from Cleveland Tn |

I camein looking for a Jeep Wrangler and David Hall showed me a couple we even took them for a test drive, and then I seen a charger Iwanted to drive it so David let me take it for a test drive then I thought that it was what I wanted so as we were going inside I passed by a chrysler 300 and desided to take it for a test drive and then thought i wanted it but I really couldnt make up my mind. David was patient with me but I couldnt make up my mind so I think I need to think about what I need to do before I just jump in. But david Hall was great!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Above and beyond employee Jeff Milsap

by from Chattanooga, TN |

I would like to take a moment and commend your dealership for having a true above and beyond employee. I feel Jeff Milsaps went out of his way to cast a positive light on your dealership. He overheard a conversation of mine with a friend about a recall that I received from Jeep. I was complaining about calling the dealer and getting the run around about bringing the car in for service. He without hesitation came over to inquire about the dealership that I had called and ask for an explanation of my complaint. He introduced himself and asked that I bring my Jeep to Crown the next day for service. I took my Jeep to Crown on Friday, March 14, 2014. I was promptly greeted by the staff and they collected the needed information on my recall. Jeff explained that it might take a couple of hours from the point of check-in until completion. I was shown to the customer lounge to wait. Much to my surprise the inspection was done and I was back on my way within one hour. Jeff seems to be a true, caring, loyal and committed to the highest quality of customer service employee that all of us desire to have as part of our team!

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Review

by from Cattanooga TN |

Jeff Milsaps was very professional, friendly and accomodating. It was late, he helped me get a rental car arranged and my care safely to the shop. He was informative and knowledgable. To top in all off, my care was clean when I picked it up! If I have any planned maintenance, I will wait until I am here in town to have your dealership do it. Thank you!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crown Chrysler Dodge Jeep RAM FIAT responded to this review

March 20, 2014

Jeff, Thank you for the great review. Were glad that Jeff Milsaps was able to take good care of your needs while your car was being serviced. Jeff is a great asset to our team hear at Crown Chrysler Dodge Jeep Ram Chattanooga. Contact us when your car is ready for its next scheduled maintenance. Sincerely, Crown Chrysler Dodge Ram Chattanooga


5.0 out of 5.0

scheivelhud

by from Rock Springs,Ga |

I went to crown looking for a new truck and David Hall was very helpful in helping me find the best truck for my budget. The rams trucks are the quitest and best rideing trucks out there. If your looking for a new truck go see David Hall. They come with great warranty also!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep RAM FIAT responded to this review

March 19, 2014

Congratulations on your new Ram Truck! David Hall is a great asset to our sales team and were glad to hear he was able find the truck you were looking for within your budget. Let us know if you have any questions. Sincerely, Crown Chrysler Dodge Jeep Ram Chattanooga


5.0 out of 5.0

Crown Fiat of Chattanooga Service Department

by from Dunlap TN |

I was very pleased with my recent visit to the Service Department. Everything was very clean, and well orgainized. My Service Advisor Jeffery Milsaps was very polite and knowlegable in his role as a Service Advisor. He made sure my car was repaired in a quick and timely manner. He also arranged transportation to my school while my car was being serviced. A plus Service Advisor. I would recommend the serrvice department to anyone.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mary Jane Johnson

by from Chattanooga, TB |

On the way home from picking up my car, the car stopped and had to be pushed out of the street. I was able to finally get the care started and get home. This was at closing time so I will be contacting the dealer again today. I feel the service department will work with me to get his corrected. The staff was courteous and helpful. My previous dealership was located in Ringgold, GA, I switched to this dealership because of the close location to my home, this was my first visit to this dealership, mjj

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Customer Service
Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome People, Awesome Place

by from Cleveland, TN |

I had such an amazing time purchasing a car with the team at Crown Chrysler Dodge. Everyone was friendly and my sales man, David Elrod went above and beyond to make sure I was getting the best possivle deal for my buck. I would highly recomnmend working with him!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep RAM FIAT responded to this review

March 14, 2014

Brenda, Thank you for providing us with a review of your experience at Chrysler Dodge Jeep Ram Chattanooga. We are delighted to hear that David Elrod provided good customer service and was able to find the right vehicle at the right price for you. Have fun showing off your new car! Sincerely, Crown Chrysler Dodge Jeep Ram Chattanooga


5.0 out of 5.0

r smith

by from Soddy Daisy |

I came in Saturday just to drive a couple of trucks and I meet David Hall. he showed me some trucks and we test drove a couple and he started telling me about some left over 2013 models he had that he could get me a good deal on. Well he wasn't just kidding I got a great deal!! If your in need of a new truck recommend you go see David Hall at Crown Cars of Chattanooga.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep RAM FIAT responded to this review

March 13, 2014

Congratulations on your new truck. We realize you have several choices when buying a vehicle and thank you for choosing Crown Chrysler Dodge Jeep Dodge Ram. David takes pride on providing customers with top notch customer service and were happy to hear that you were happy with the sales process and the deal you received. Regards, Crown Chrysler Dodge Jeep Ram Chattanooga


5.0 out of 5.0

Best service and friendly honest guys!!

by from Chatt tn |

Went by the dealer search for a car is seen online earlier that am. Once we walked in having not seen the car on the lot we were Quickly greeted by a salesman names Richard who then went to locate the car the gym was also quick to hurry over and introduce himself and help Richard locate the car which had been getting inspected and detailed... We then took car for a long drive threw town.. In which we were able to talk and carry on with the salesman I'd like to think I'm a good judge of character... Having said that I tend to dress going in dealers for reason such as your typical salesman... Quickly Richard really grew on me! He was so nice, honest, funny, and knowledgable about the car honestly wanted to buy the car at that point from him because he set off such a good impression.. Once we returned obviously negotiating began which is where I then meet keeney another salesman on there team lending a hand to move along the process he also was great and honestly thought so much of him that he was putting forth the effort of his time to help a colleague of his without any expectations.. That proved he was just a sincerely nice person who didn't mind to take time away from missing a sale to spend a lot of time with us working a deal!!! I will say I'm so pleased with my car and they way they handled a minor set back that I'd highly recommend Richard or Keeney and only them because they were so adamant about helping me out and it being about customer service and not there losses! As I said the set back really created what I felt like was a wonderful buying experience due to the way John over seen everything! Hadve I not found what I'd liked there on the lot John also mentioned they do a great deal of buying from auction frequently so if you don't find what your looking for on the lot call any of the three and I'm sure they would start looking right away!! You want be disappointed!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep RAM FIAT responded to this review

March 8, 2014

Crystal, Congratulations on your new vehicle! Richard is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car! Crown Chrysler Jeep Dodge Ram Chattanooga


5.0 out of 5.0

Crown Chrysler Dodge Jeep Ram Fiat Chattanooga

by from Lenoir City, Tn |

My son found a Toyota Tundra he was interested in on cars.com. He is a student at ETSU. He emailed me the link and it was located at the Crown dealership in Chattanooga. I emailed them to see if it was still available. I received a quick response that it was still available and had a great conversation with the salesman the next day. My wife and I went to look at the vehicle that next day. We were greeted with a smile by a very nice and knowledgable salesman. We went on a nice test drive with no pressure applied. If you want a smooth, trouble free deal, see Michael Ullenberg when you visit Crown. The vehicle was exactly what he said it was and he did everything that we discussed over the phone. Finishing the deal and signing all the paperwork only took a few minutes. You can't go wrong asking for Michael. Thanks for a great experience shopping for a vehicle!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Crown Chrysler Dodge Jeep RAM FIAT responded to this review

March 7, 2014

Stan, thank you for letting us know you had a great experience at our dealership and we hope that your son is enjoying his new Toyota Tundra. Please feel free to contact us if you have any questions about your vehicle. Sincerely, Crown Chrysler Dodge Jeep Ram Fiat Chattanooga


(231-240 of 437 reviews)