Capital Ford

(4.8) 5.0 1126 Reviews

4900 Capital Blvd, Raleigh, NC 27616


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
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  1-10 of 1126 reviews
5.0 out of 5.0

Business Man

by from Kenly, NC |

It was a very good experience, a little lengthy, but pleasant, beautiful waiting area and friendly people.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Capital Ford responded to this review

January 8, 2016

Hi, Stanley! Thank you for your positive review. We respect our customer's time and budget. Thanks again for the great review of Capital Ford!


5.0 out of 5.0

Great service-friendly, knowledgable and quick!

by from Raleigh, NC |

I was looking for a car to replace a company vehicle and Richard Cappelletti at Capital Ford in Raleigh was great! He found the car I wanted and made it easy to complete the purchase. I will go to Capital Ford with any and all my future needs.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Capital Ford responded to this review

December 12, 2015

Annette, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. If you need more help, our team is available to talk -- safe travels!


4.0 out of 5.0

Had the car I wanted

by from Raliegh, NC |

The sales manager and people are easy to work with. Had the right truck, but it the sync need an update while still on the lot that I was unaware of. That turned into a 3 day hassle. Went to the service department and waited for almost 2 hours for them to figure out they didn't have the right USB adapter. Spent another couple days trying to get an appointment somewhere else. More hassle than worth for a 57K MSRP truck. Satisfied with the buying process, would not go back for service.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Capital Ford responded to this review

December 11, 2015

We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!


5.0 out of 5.0

Linda Matthews

by from Roanoke Rapids, NC |

From the time we walked on the lot until the time we left we were totally happy.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Flex

by from Louisburg, NC |

My experience was excellent. I always get greed with a smile and hand shake from Jason G. and Vick in finance. I have purchased 2015 Flex.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome service

by from Morrisville, NC |

I ordered a 2016 Mustang GT which was my 3rd vehicle purchase at Capital Ford. I've always been pleased with the level of service I've received from my salesman Richard Cappelletti.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

single parent

by from Clayton, NC |

svc was very fast, I didn't have to wait more than 45 min. which was great for me. I also enjoyed the snacks while I waited.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good service

by from Raleigh, nc |

Sam checked me in. All went smoothly. Love my car!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Kudos to Stewart Hill

by from Raleigh, NC |

I wish to extend my sincere gratitude to Stewart Hill for the outstanding service and professionalism during my recent visit to the service dept. These days it's not often a service/parts person goes beyond the extra mile to ensure a client's piece of mind and satisfaction, however it simply was a pleasure to have my issue resolved so quickly. Thanks

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Capital Ford responded to this review

November 22, 2015

Hi, Melodie! We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Don't hesitate to call us if you ever need anything. Be safe on the road.


5.0 out of 5.0

Triple M's buying experience

by from Clinton, NC |

I am a farmer/rancher and don't have time to fiddle around with haggling. When I go to CF of Raleigh Wayne Barber, Skeet Johnson and Chris Cocker (in accessories) don't mess around. They put me on the money and we do business. Tony Matthis

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 1126 reviews)