Capital Ford

4900 Capital Blvd, Raleigh, NC 27616

Average Ratings

4.9 out of 5.0
906 out of 910 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 911 reviews
5.0 out of 5.0

Ford CMax Service

by from Wake Forest, NC |

I had an issue with my CMax where there was an odor permeating into the cabin which made my wife and daughter sick. Capital ford found that the oil cap seal was torn and replaced it for free. So far the smell has not returned. Great job and service.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Raleigh, NC |

I had my 2012 Ford Focus serviced due to a recent recall. They replaced a module that signals the transmission to shift. I had no issues since it was replaced. Service was great!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

15000 mile service

by from Raleigh, NC |

Service was done as requested and car was ready quickly!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Capital Ford is my favorite, by far!

by from West End, NC 27376 |

I chose to be a return visitor to Capitol Ford. I am again pleased with my decision and if the circumstances warrant, I will go there again! Good, friendly and very knowledgeable staff.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Raleigh, NC |

Great service and staff - Thank you Brett Davis for your help. I love my new car!!!!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from red oak, nc |

We had previously been to capital and was greeted right away by augusto, who stopped what he was doing and showed us around.when we returned on our second visit, augusto was who we asked for.he again took the time to answer all of our questions and showed us the new mustangs.he was very professional and knowledgeable about them.we bought the new one at a very fair price.we would not have come back to capital if it had not been for augusto.he deserves recognition for his exceptional service!

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Raleigh, NC |

Always good service here. Quality people too. nice waiting room. good prices

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellence at Capital Ford Collision Center

by from Raleigh, NC |

Steve Brown does an excellent job of caring for his collision customers. He always takes the extra step to insure that their work is to the customers complete satisfaction. He really cares about superior service for Capital Ford and their collision center.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent selection

by from Charlottesville, VA. 22901 |

The staff a Capital Ford were extremely helpful and made my purchase of a new Ford F-150 so easy.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Really nice

by from Southport, NC |

It was really nice. Had a great time and they had a lot of nice vehicles to choose from.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Capital Ford responded to this review

September 3, 2015

Thanks for the feedback. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!


(1-10 of 911 reviews)