- Service & Repair
Luxury Auto Sales and Service in Memphis.
We are Memphis' independent alternative to the franchise dealerships offering luxury import sales and service at an affordable price. Brian Massey Imports is your source in Memphis for luxury pre-owned auto sales and import auto repairs and maintenance. Browse our selection of Certified Pre-Owned vehicles, schedule a service appointment, or learn more about our award-winning service team today! "We're Memphis' independent alternative to franchise dealerships."
4 out of 4 people recommended this dealer.
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We were looking for a particular make and model used car and found about five or six advertised on cars.com in our price range. One of them was being sold by Brian Massey Imports. It was listed as a one owner vehicle, and was newer, cheaper, and had way fewer miles than all the others that were comparable. I figured there had to be a catch. I e-mailed Eric Shelton in the sales dept. several times to see if the vehicle was still available, and he always answered me promptly. When we were finally able to go see the vehicle (it is about an 80 mile drive one way) it was in excellent condition, almost like new. Eric answered all our questions and handed us the keys to take it for a test drive. He did not ride in the car and breathe down our necks the entire time we were there like some other dealers do. He gave us all the time we wanted to look the vehicle over and talk about it without bothering us.. He gave me the out the door price, I made him one offer, and he accepted it without haggling. As we were about to drive off, I remembered to ask him if there was a particular brand of trailer hitch that he recommended for this vehicle. He told us to drive around back, and before I knew it he had a frame hitch bolted to the vehicle that looked like new, and he refused to charge me anything for it. The next day I noticed a small 1/2 inch crack in the windshield that I had missed. I called Eric; he set an appointment for me to bring it back, and replaced the entire windshield for free. He said he should have spotted it even though I did not spot it myself, and even though I purchased the vehicle "as is?. He also adjusted the headlights for us, for free. What more can I say? I am almost looking forward to having to buy another used car because now I know exactly where to go and save thousands compared to the price of a brand new one. This place is amazing.