LaFontaine Buick GMC

LaFontaine Buick GMC

500 Auto Mall Dr, Ann Arbor, MI 48103

New 877-582-7141
Used 877-812-9713
Service 866-621-6514

Looking for the perfect used car? You are in LUCK! Check out LaFontaineUsedCarKing.com

Average Ratings

4.6 out of 5.0
32 out of 38 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 38 reviews
5.0 out of 5.0

Warraty Repair

by from Ann Arbor, MI |

Expedite and reliable service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer

by from Chelsea MI |

Well done service and sales dept is also excellent

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Mrs

by from Ann Arbor Michigan |

They did work on my car

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Service is alive and well!

by from Ann Arbor, Mich. |

Lafontaine Buick in Ann Arbor believes in good customer service! They go out of their way to show you that they appreciate your business...I can't say enough good things about my salesman, Dave Bozak..He made the whole experience much less stressful for me and I appreciated the fact that he never tried to pressure me...Also, I had visited other dealers and test drove other cars, but Dave was the only salesman that followed up by calling me back...I'm sure I'll be a Lafontaine customer for many years to come!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

TJ and Craig are ALL STARS!!!

by from Canton, MI |

TJ and Craig are Automotive ALL STARS! They are friendly, professional and knowledgeable, and they make me feel like family. Every experience,despite the repair bill:) is a positive one. Pay these gentlemen whatever it takes to keep them around, because they are why I keep coming back. I trust them to (pardon the pun) steer me in the right direction when repairs or maintenance is needed. They keep my Saturn Vue in tip-top shape and will be the reason I purchase my third vehicle from this dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

LaFontaine Scores Another Hit

by from Ypsilanti, MI |

As always the staff was very professional (and friendly) from the time I arrived to the time I left. My service was completed quickly to my satisfaction. It was a bit unsettling with the facility undergoing a renovation, but it looks like it will be grand when finished.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very honest people

by from Tecumseh, Mi |

Would be more then happy to buy my next car here.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buick lease

by from Ann Arbor, MI |

Very helpful and kind sales manager.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

?

by from Ann Arbor, MI |

Fast, friendly and excellent.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jason Law best Salesman ever!

by from Ann Arbor, MI |

I was in the dealership today and was greeted by Jason Law. He was extremely pleasant and very easy to talk to. I am not in the market for a car as of today, but just looking at some different options. I let Jason know that and there was no pressure. He was very knowledgable on the different vehicles and answered all of my questions to help me become a more informed shopper. I do NOT agree with the negative review below and will definitely be going back to buy from Jason Law when I am ready to buy.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase


(11-20 of 38 reviews)