Roesch Ford

Roesch Ford

333 W. Grand Ave, Bensenville, IL 60106

Used 888-459-8372
Service 888-349-0508

The Bensenville and Elmhurst areas newest auto dealership!

Average Ratings

4.8 out of 5.0
157 out of 156 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 156 reviews

Featured Review

5.0 out of 5.0

Perfect car buying experience!

by from Naperville, IL |

Helpful staff and a very professional atmosphere! Top notch

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Excellent Service, people are pleasant

by from Lombard, Illinois |

My only complaint is not about the dealer or the employees of the dealer. MY COMPLAINT IS THAT WHEN I BOUGHT MY FOCUS IN 2012 AND IT WAS DELIVERED IN 2013 I WAS TOLD THAT MY NAVIGATION WOULD BE UPDATED WHILE I OWNED THE CAR. I WAS LEAD TO BELIEVE THAT THE UPDATES WOULD BE AUTOMATIC AND INCLUDED IN THE ORIGINAL PRICE OF THE CAR. THUS FREE. NOW I GET SOLICITATIONS TO PURCHASE THE UPDATES. I AM NOT A HAPPY CAMPER AND WOULD LIKE THE CEO TO PERSONALLY EXPLAIN WHY I SHOULD REPURCHASE SOMETHING I THOUGHT I BOUGHT WITH THE CAR.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SERVICE DEPARTMENT

by from Naperville il |

Great service! Purchased two new cars for the family and have always had great service.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great doing business with Roesch!

by from Aurora, IL |

Roesch Ford was a pleasure to work with. Our only complaint is that we didn't buy the vehicle on our first visit and had to come back. The salesman, Dave W., was very friendly and helpful. We were able to locate a vehicle we'd seen online with Dave's help. We have since purchased the Explorer and we love it! We will definitely be return customers at Roesch.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Ford Fusion

by from Chicago, Il |

I took our new 2014 Fusion in for its first oil change. It was a wonderful experience.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New car sales

by from Chgo., Il. |

Stress free new car deal. Facility well stocked with vehicles.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

New Truck

by from Elmhurst, IL |

I was looking for a new Pick-up truck, and my Son suggested that I take a look at the F150. I was met by a friendly (NOT Phony!) Salesman who listened to what I was looking for. He showed me where they were located, then moved the trucks around so that I could take (3) different ones for test drives. He was never pushy, I was impressed! I would definitely buy from this Group again!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ms. Anita Fischer

by from Bensenville, IL |

Came in because my "low tire pressure" light was on. Got top notch and polite treatment. Thanks.' "

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Repair

by from elmhurst,il |

Work was done properly I hope. I would like it better if Dealer would make appointments. Then I could plan better with scheduled "time in" and "how long does it take". When you go to a Doctor ...he gives you an appointment time; works better for me.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Bensenville, IL |

Joe from customer service center was a pleasure as always. My car was serviced for 2 recalls, oil change and tire rotation, the wait time was exactly what I was hoping for but not what I was expecting!!! Thank you joe!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

NEW CAR REVIEW

by from Bensenville, IL |

THE SALESMAN KNEW WANT I WAS LOOKING FOR IN A CAR AND HE PROVIDED ME IMPORTANT INFORMATION ABOUT THE CAR.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 156 reviews)