Roesch Ford

Roesch Ford

333 W. Grand Ave, Bensenville, IL 60106

Used 888-459-8372
Service 888-349-0508

The Bensenville and Elmhurst areas newest auto dealership!

Average Ratings

4.8 out of 5.0
161 out of 160 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 160 reviews

Featured Review

5.0 out of 5.0

Perfect car buying experience!

by from Naperville, IL |

Helpful staff and a very professional atmosphere! Top notch

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Very helpful and accommodating!

by from Elmhurst, Illinois |

I appreciate how helpful and accommodating the sales person was in selling me a new car. There was absolutely no pressure only help. Good purchasing experience.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Doing business with Roesch Ford Truck Department

by from Chicago, Illinois |

I had the pleasure of working with Mr. Fred Seng and Mark Bialik to purchase my new vehicle. Throughout the entire process they properly helped me with answers to my questions and streamlined the procedure while truly offing me a MORE than competitive transaction. I would strongly recommend discussing your vehicle needs with this professional team.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, Super clean dealership, Friendly

by from Lombard, IL |

Everything was perfect. Mike Madison let me take the car home for a few hours to test it out and make sure everything fit. They were a very no pressure dealership and I always felt like I could make my own choices without being questioned!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Roesch Ford responded to this review

March 19, 2015

We really appreciate your feedback of your recent visit with us at Roesch Ford, Ryan! Thanks again for your review!


5.0 out of 5.0

Oil and Tires

by from Chicago,Illinois |

They we w pretty crowded and it took abt 2 & a half hours for them to change my oil,rotate my tires,also wash my car But the waiting room was pretty darn comfortable

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Roesch Ford responded to this review

March 19, 2015

F. Barnes, thank you for writing this honest review and giving our dealership such a high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, F. Barnes!


5.0 out of 5.0

Excellent Service, people are pleasant

by from Lombard, Illinois |

My only complaint is not about the dealer or the employees of the dealer. MY COMPLAINT IS THAT WHEN I BOUGHT MY FOCUS IN 2012 AND IT WAS DELIVERED IN 2013 I WAS TOLD THAT MY NAVIGATION WOULD BE UPDATED WHILE I OWNED THE CAR. I WAS LEAD TO BELIEVE THAT THE UPDATES WOULD BE AUTOMATIC AND INCLUDED IN THE ORIGINAL PRICE OF THE CAR. THUS FREE. NOW I GET SOLICITATIONS TO PURCHASE THE UPDATES. I AM NOT A HAPPY CAMPER AND WOULD LIKE THE CEO TO PERSONALLY EXPLAIN WHY I SHOULD REPURCHASE SOMETHING I THOUGHT I BOUGHT WITH THE CAR.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SERVICE DEPARTMENT

by from Naperville il |

Great service! Purchased two new cars for the family and have always had great service.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great doing business with Roesch!

by from Aurora, IL |

Roesch Ford was a pleasure to work with. Our only complaint is that we didn't buy the vehicle on our first visit and had to come back. The salesman, Dave W., was very friendly and helpful. We were able to locate a vehicle we'd seen online with Dave's help. We have since purchased the Explorer and we love it! We will definitely be return customers at Roesch.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Ford Fusion

by from Chicago, Il |

I took our new 2014 Fusion in for its first oil change. It was a wonderful experience.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New car sales

by from Chgo., Il. |

Stress free new car deal. Facility well stocked with vehicles.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

New Truck

by from Elmhurst, IL |

I was looking for a new Pick-up truck, and my Son suggested that I take a look at the F150. I was met by a friendly (NOT Phony!) Salesman who listened to what I was looking for. He showed me where they were located, then moved the trucks around so that I could take (3) different ones for test drives. He was never pushy, I was impressed! I would definitely buy from this Group again!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 160 reviews)