Shan Auto Sales

5650 Belair Rd, Balt, MD 21206

Used 888-676-6398 Used 888-676-6398


Average Ratings

2.4 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
1.0 out of 5.0

Dishonest and harsh

by from Baltimore, Maryland |

All their cars either have flat tires or dead batteries. They aren't willing to fix anything on the car if you buy it. They'll try to sell you a car as is and they all look pretty beaten up and aren't willing to negotiate on price at all. The only good part about them is their mechanic. The man was very knowledgeable about the cars and very willing to fix any problem that might arise

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  • Customer Service
  • Not Applicable
    Buying Process
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    Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Love this dealership

by from Baltimore MD |

I've purchased a couple vehicles from them in the past year and they both run great. The people working are friendly too.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Bad service, bad customer service, worse cars

by from Washington,DC |

Bought a Lexus 470 here and I will always regret it . Car wouldn't run after 3 weeks of purchase and they won't help .lost money trading it in for another car . This dealership shouldn't sell used card because they don't maintain them before selling them to customers . I hope this is helpful to someone

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    Customer Service
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    Buying Process
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    Quality of Repair
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    Overall Facilities

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

USED CARS!!!

by from Baltimore, MD |

Stay AWAY FROM THIS DEALERSHIP. Bought a Mercedes Benz after 6 months it wouldn't start . They will not fix anything . They will ask you to get an extended warranty first before acknowledging that their car is faulty . Even after, NOTHING !!No gimmicks . I am a current owner of one of their vehicles . Please buy from someone else . Perhaps a private seller who has kept their car well . Be warned .

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


4.0 out of 5.0

Used cars

by from Baltimore,md |

I would recommend this dealer to someone that is trying to increase their credit score. Also, for people who have really, really bad credit

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase