Chicago Auto Source

(2.7) 7 Reviews

6520 S Western Ave, Chicago, IL 60636


Average Ratings

2.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
3.0 out of 5.0

mr. halim

by from Chicago Illinois |

They have a nice collection of vehicles to choose from. They were happy to match any dealer provided the car mileage were similar. There price was higher but the car was very clean and milage was low. The came down soon but the also gave me a 7 day warranty on drive train and 30 day warranty on the rest of the vehicle at no charge. I did have an engine light come on 2 weeks later they fixed at no charge. Also Sam was efficient par excel ans to say the least. I will recommend this dealership to friends and family.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT CAR WITH GREAT PRICES

by from ELMHURST, IL |

AMY AND STEVE OUR GREAT PEOPLE TO DEAL WITH AND GOT ME DONE WITH NO PROBLEMS

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT FAMILY DEALERSHIP

by from LOCKPORT, IL |

I HAD NO PROBLEMS, THEY WERE VERY HELPFUL AND MY CAR IS WONDERFUL PLUS HEY GAVE ME A FREE WARRANTY, THE CAR IS PERFECT, FIND STEVE BECAUSE HE GOT ME FIANACED WITH NO MONEY DOWN. THANKS STEVE

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

gave me 30 day warranty no charge.

by from alsip Illinois |

They were firm on their price but showing them comparable prices the have me a warranty and stuck by it when I needed a water pump for 2006 Lexus. It took awhile to close the deal but they did even work my mediocre credit score they were able to finance me. Everybody selloff used cars but they back up their vehicles where most dealers on would not consider a warranty. Thanks Mike and Kevin

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  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Waste of a drive

by from chicago, IL |

Called this place on the phone and asked about their car, they told me it was spotless and untouched. Looked like new, and so clean that I would be amazed. Drove out about an hour drive to look at the car, and the car was scratched, scuffed, dented, rusted in some places, NOWHERE near clean. The last 'i' in INFINITI was actually broken off and missing. Then when I asked how much it was, they sit me in a room with their salesman who acted like he was doing me a favor just by talking to me about this car because it was such a 'hot item'. When I asked more questions about the car he acted like he didn't really want me there, especially considering I was correcting him on his inaccurate information, so I left and don't plan on returning. But it is fun to watch this car sit on their lot for months and months.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Stubborn, not knowledgeable and overpriced.

by from Chicago, IL |

First, no price is listed (STRIKE 1 - NO PRICE LISTED.), so you get to call or deal with a sales rep. I opted for the online chat with Sam Samar. Sam tells me that the 07 Jeep SRT8 is $33995. Wow! (STRIKE 2 - WAY OVERPRICED. most expensive SRT8 in over 500 miles!) If you look on www.cars.com you can find an SRT8 with the same specs & miles for about $27000 at MANY other dealers. He insists that my comps are for the 2 wheel drive version of the SRT8. SRT8 never came in 2WD. He insists that YES IT DOES, because the Chevy Trailblazer SS does, that the Jeep does too, and that I am wrong. I told him that he could look it up and verify it online, but He still insisted that we was right. (STRIKE 3 - NOT KNOWLEDGEABLE AND PERSISTENT DESPITE BEING WRONG. Talking out of his rear end, and does not know about his products). SUMMARY: Don't waste your time here. Go to a reputable dealer that know something about cars and prices them fairly.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

rude salesperson

by from chicago |

won't waste my time with their selling process if they cannot answer a few simple questions!!! Salesperson simply hung up for no reason when i asked if they would compete with a better price that i found on the same car..thats messed up if ur in the business to sell

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase