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I live in Maine and was interested in buying a Certified-Used Mazda CX-9. After doing a number of searches online, I discovered Westchester Mazda (part of the White Plains Auto Group). They had three vehicles of interest to me and I flew down to White Plains to test them out. I worked both with Bill Eagle (salesman) and Tom Larosa (GM, I believe) to purchase a vehicle. I was very impressed, both with Bill and Tom as well as with the straightforward, painless process of getting the car I wanted at a good price. No surprises with these guys and no hidden fees. My trip back to Maine was through some pretty harsh weather and 20 miles from home I hit a patch of black ice at about 11pm, skidded off the road, and found myself driving directly into a telephone pole at 35mph, completely totaling the vehicle just 7 hours after buying it. First accident I've ever been in. Fortunately, as part of the sales process, I was 100% insured by Geico. The real surprise though was the speed and professionalism with which Bill and Tom went to bat for me to get a refund check processed ASAP. In less than two weeks, I had check in hand, headed back to White Plains, and bought a SECOND vehicle from these guys. This one made it home without a hitch, I'm happy to say. If you're in the greater NYC area, definitely check these guys out. And if you're in Maine, like me, don't hesitate to make the trip. Bill and Tom are good guys.