Hendrick Toyota Scion Apex

1210 Laura Village Rd, Apex, NC 27523

Used 919-335-1600

Average Ratings

4.6 out of 5.0
167 out of 185 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    101-110 of 185 reviews
5.0 out of 5.0

buying new Rav4

by from chapel hill, nc |

Buying a car is very stressful for me but, James, our salesman was very laid back and easy to work with. Actually everyone we came in contact with, including the online folks were extremely helpful. So far(4 days) we are extremely happy with our Rav 4. Took it by for one of the lifetime free washes this morning-a nice added benefit of dealing with Hendrick Toyota in Apex, NC.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Surprisingly, good experience

by from Apex, NC |

We have stopped in the Hendrick Toyota Apex a couple of times looking for a 4Runner. After a rocky first start, Amy Allred convinced us to stop in once more. We met with Trey who put us in touch with Raymone Maye. He was excellent to work with. He really made the entire buying process enjoyable. I don't think we went in with the intention of making a purchase but left with a new car. Thanks so much to him for working with us. We would recommend anyone to work with him.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easy pleasant buying experience

by from Chapel Hill, NC |

We enjoyed our buying experience with Hendrick. James Spivey was friendly and easy to work with. He even ran extra errands for us, like retrieving my quarter stash from our trade-in, and staying late when we left our garage door opener and had to drive back for it! Hendrick did not make us sit for hours while we negotiated price - they matched our lowest quote from another dealer decisively and quickly. All this added up to a pleasant experience. I am loving my new Prius v and we even wondered whether the gas gauge was broken - it's been on 'Full' since we purchased the car!

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Hendrick Toyota Scion Apex responded to this review

July 24, 2013

Wow! It sounds like James Spivey delivered on our mission of truly exceptional customer service. It is great to hear that he went above and beyond to make sure you were well taken care of. Thank you for giving Hendrick Toyota of Apex the opportunity to earn your business. Regards, Alyson Boltja, Customer Relations Manager.


5.0 out of 5.0

Great deal on a great car...

by from Raleigh, NC |

Stopped by Toyota of Apex to see what deals they had on a new Prius and they had some excellent prices. Met Benjamin D. at the door to the showroom and he gave us great service. Showed us around the facility and I have to say, for a 2 year old dealership, it looked like the doors just opened yesterday. Plenty of vehicle selections and my wife's favor part, hot popcorn. I'll be steering all my friends their way when they're looking for a new car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Hendrick Toyota Scion Apex responded to this review

July 19, 2013

Dear Mr. Bill, Thank you for rating Hendrick Toyota of Apex with 5 stars! It is great to hear that you enjoyed our facility. We recently upgraded our popcorn machine, which your and your wife will be able to enjoy soon during your first service appointment! Thank you for your business. Best Regards~ Alyson Boltja, Customer Relations Manager.


5.0 out of 5.0

Fast and easy

by from Cary, NC |

Friendly, helpful staff and fast, efficient service!

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Not Applicable
Buying Process
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Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Hendrick Toyota Scion Apex responded to this review

July 19, 2013

Thank you Laura! We look forward to seeing you again for service. Regards~Alyson Boltja, Customer Relations Manager.


5.0 out of 5.0

Great service!

by from Apex, NC |

Thanks for the great service you provide on a constant basis every time I visit and knowledgeable service personnel! I'm glad I made the choice to buy a Toyota!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase

Hendrick Toyota Scion Apex responded to this review

July 4, 2013

Hi Sean Hall, We are glad you continue to service your vehicle with us! We truly appreciate the time you took to write our service department a great review. Thank you for your business. Regards, Alyson Boltja, Customer Relations Manager.


5.0 out of 5.0

Excellent Experience

by from Fuquay-Varina, NC |

We spent a whole afternoon looking at vehicles on a Saturday in May. We test drove a lot of Camrys. We didn't not make a purchase that day as we had not made a final decision as to what type of vehicle we wanted. We received a few follow up phone calls from the dealership, not pushy just informative. We were planning to be out of town for a few weeks. When we returned we visited several dealerships and tried MANY makes and models. Toyota of Apex was by far the best all around place we visited. They were exemplary in every category of the purchasing experience. We returned in June to look at used Camrys and ended up purchasing a 2013. Our sales person Anthony Greer was helpful, patient, respectful and well versed in Toyota products. Thank you and we LOVE our new Camry.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Hendrick Toyota Scion Apex responded to this review

July 4, 2013

To the Harding family: My name is Alyson Boltja, the Customer Relations Manager at Hendrick Toyota of Apex. We truly appreciate the time you took to tell us about your experience. Our management team will be thrilled to hear that Anthony Greer provided excellent customer service during your visit. It means a lot to our dealership when our customers go out of their way and post a positive review online! Thank you again the 5 star rating and, most importantly, thank you for your business. Regards, Alyson Boltja.


5.0 out of 5.0

Great Experience

by from Cary, NC |

Very nice and comfortable facilities. The service was friendly and low-pressure. Our salesman, Ryan P. was very helpful and accommodating.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Hendrick Toyota Scion Apex responded to this review

July 2, 2013

PriusBuyer, Thank you for your positive feedback. We are happy to hear that you have enjoyed your past visits at our facility. Best Regards, Alyson Boltja, Customer Relations Manager.


5.0 out of 5.0

Highlander from Ben Dawson

by from Holly Springs, NC |

Excellent service and follow through from Ben Dawson. Very knowledgable of Toyotas and took the time to properly go over the vehicle with us. Thanks Ben!

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Stellar Experience

by from Cary, NC |

We were there our Camry serviced and on an impulse looked at the new RAV4. Brett Ingalis was patient and knowledgable , deftly answering our questions. Brandon in financing was quietly efficient and thoroughly honest in his presentation.There was no pressure whatsoever. We to our surprise thoroughly enjoyed the experience

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Customer Service
Buying Process
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Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase

Hendrick Toyota Scion Apex responded to this review

July 2, 2013

Dear SeanV, My name is Alyson Boltja, the Customer Relations Manager at Hendrick Toyota of Apex. I would like to personally thank you for rating our dealership with 5 stars. Thank you for telling us your story. Enjoy your new Rav4!


(101-110 of 185 reviews)