NIELLO MINI

NIELLO MINI

3210 Auburn Blvd, Sacramento, CA 95821

New 888-762-8044
Used 877-565-3959
Service 866-730-0542

Since 2002, Niello MINI has been the premier MINI dealership in the Sacramento area.

Average Ratings

4.5 out of 5.0
7 out of 8 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-8 of 8 reviews

Featured Review

5.0 out of 5.0

class place!

by from Sacramento, CA |

My wife and I got the whole deal done, including F&I, in less than three hours - to test drive and finally decide to buy a new Mini All4. We had done a little pricing homework on line and the negotiation was reasonable and courteous. Our salesman was named Creed... and he did a good job all across the board. He even gave me a couple tips on how to fix the settings on my 2009 BMW which I had purchased at a competitor a few weeks before. nice touch of class there. And in the F&I pit, they really distinguished themselves. I would almost rather keep driving a clunker instead of sit in that F&I pit for those hard sell pitches ... but this guy, Ron, was all class. I'm actually not totally into Mini's but I might buy a new BMW (sister dealer next door) from Creed someday if they'll let him do it. But my wife loves her new Mini and we both were amazed when it was over... how fast we got in & out.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Overall a great experience

by from Antioch, CA |

I have been to used car dealers in the past and have many negative feelings for the process. After being to Niello Mini and working with Kristen Long, my feelings about car dealers have changed. I don't know if it is a Mini thing or a Niello thing. What I do know is that it is a good thing. I came to the lot with one of two cars in mind and left with one of them a few hours later. I was not pressured into looking at something I didn't want. And the pricing was fair to say the least. I look forward to coming back to this dealer to have the maintenance performed. In the past, I have not wanted to return to the dealership once driving away. With my experience at Niello Mini, that has also changed.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Experience!

by from Sacrament, CA |

I recently purchased a 2015 Mini Cooper Countryman and I must say that I was thrilled with the entire process! Kevin and Eddie made the experience relaxed and pressure-free. I was able to take my time on the lot, looking at every option and color with my husband, and never once feeling like I was just another customer to fulfill their monthly sales quota. Eddie and Kevin are very personable and knowledgeable - patiently answering every question and not rushing my decision to purchase my car from them. What a friendly, easy going, yet professional dealership. I recommend Niello Mini in Sacramento to anyone looking for a car with distinctive styling and thrifty fuel economy - sold by salesmen that are trustworthy and eager to find the perfect car for you. I definitely drove away a happy customer....making it the third Mini purchase in our family!

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service Great Price

by from Windsor CA |

Excellent ,professional easy place to purchase a vehicle. I did everything on line Niello Mini did everything I asked and more when it came to the purchase price . I finalized the deal on line and then to my surprise they said they would deliver the vehicle . Doesn't getting any better than that.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Overall, 9 of 10 recommendation

by from Union City, CA |

Kevin was ABSOLUTELY Awesome to work with! My anxiety of working with a pushy dealer went away within a minute of interacting with Kevin Powell. Both he and Kristin Long were great to work with. My wife and I bought our car a week ago and are in love with it. The only thing I wish could of been better was the amount of time it took for the transaction to complete. We showed up at 10:30am and left with our new car at 2pm. I thought that paying with cash would of expedited the process. However, we did have a trade-in. Overall, I would them again.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Used car Purchase Niello

by from Citrus Heights CA |

I found the car online I wanted , sent over my preapproval packet from my lender along with all info in advance. They had a very nice courtesy shuttle come out and pick me up at work in Natomas. I had been very clear that I did not want to haggle I did not want to be at the dealer ship for hours , as I was the night before at Acura in Roseville, they had the car I wanted gassed up and ready for the test drive , the paper work was already done, I was in and out with my used car in less the an hour. What makes this such an amazing experience is I have really bad credit and I am used to never getting the car I want and waiting for hours. Thank you for making me feel like any other customer and not a "Special Finance". Jeremy Citrus Heights CA

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

craig lanterman

by from rocklin ca. |

we purchased a kia at neillo. The salepeople at neillo were very helpful in our purchase. they told us everything re: the history of the car. we love the car we purchased from neillo. they even fill our car with a full tank of gas. they called us two days later to check on how we liked our kia.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Bait and switch

by from Fresno, CA |

Called Thaddeus after some emailing and voice msgs. Was told the car was available. I agreed to run my credit to purchase. 1 hr later he called and said "good news" you're approved..."bad news" the car was sold. Offered to sell me others. I declined. I emailed him back later to see if there was a chance to save my credit approval by using it to buy off lot. No reply. No return call. Its been a week. In my opinion, the salesman should of known the car was pending a sale or should of had the courtesy to tell me that it may be sold and not run my credit OR fight for me to get the sale. I was approved so funding was not an issue. Additionally disappointing, is that Mark, the sales manager, had the courtesy to email me to make sure I was satisfied with his staff. I wrote to him about my issue and asked for a recommendation to remedy the situation. No reply, no msgs, no return call. Its been a week. Buyer beware. Poor customer service in my opinion. Spend your hard earned money where they treat you right. So many dealerships out there.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-8 of 8 reviews)