Crest Ford

Crest Ford

218 Flanders Road, Niantic, CT 06357

New 877-874-3648
Used 888-310-0248
Service 888-435-3880

Average Ratings

4.9 out of 5.0
101 out of 99 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 99 reviews

Featured Review

5.0 out of 5.0

Best Leasing Experience ever

by from Niantic, CT |

The best buying/leasing experience i have ever had

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Continued Great Service

by from East Lyme, CT 06333 |

As always, the service department at Crest is wonderful.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great

by from waterford, ct |

service was great. Had to return to have the computer reset so I wouldn't keep getting messages to change my oil. not a problem. staff very friendly

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly service

by from Lyme, CT |

We appreciate the help of Nancy without pressure to buy

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2015 Focus Buying Experience at Crest Ford

by from Niantic, CT |

Purchased a 2015 Focus. Traded a 2013 Focus. Overall, the service to find the car I wanted, get it to Niantic, and close the transaction was excellent. Dave was a very good salesperson to work with. I had my last Focus serviced at Crest and expect to do the same with my new one.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A+ dealership, very friendly awesome staff!!!!!

by from South Windsor, ct |

the dealership is very quick to diagnose the problem and fix it correctly

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast, friendly, helpful service!

by from Niantic, CT |

Fast, friendly, helpful service! I recommend them fully.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Ford dealership around

by from Niantic, CT |

Everyone was pleasant and helpful, as is usual at Crest Ford.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services

by from Niantic, CT |

Excellent service and timely, friendly, great! Great!Great!Great!Great!Great!Great!Great!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding Customer Service

by from Niantic, CT |

Each time I come to Crest Ford not only is the service fast and efficient, but the service and sales people are courteous and, I believe, genuine in wanting to help! I have a F350 truck, 1 Ford Fusion, and I lease for my wife 2 cars - Taurus SHO and Ford Focus. Each time I come in for one vehicle or the other, the service department quickly acts to accommodate me and have me back on the road as soon as possible. There have been times they've seen me frustrated with the need to have my vehicle fixed and they immediately take the vehicle in for service. I'm just really impressed! The leases for the SHO and Focus expiry soon and I will certainly deal with Crest Ford for our future vehicles. Thank you!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great sales job!

by from Niantic, CT |

The sales team immediately showed us the vehicles with the features we were interested in and helped us quickly close the deal. We were offered a reasonable deal on our trade in and the entire sales experience was painless.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 99 reviews)