Napleton Infiniti

Napleton Infiniti

3355 Capital Cir NE, Tallahassee, FL 32308

New 888-881-4706
Used 888-464-1967
Service 877-438-0463

Average Ratings

4.9 out of 5.0
125 out of 129 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 129 reviews

Featured Review

5.0 out of 5.0

Wonderful Experience

by from Tallahassee, FL |

My husband went to Napleton Infiniti on Saturday looking for an early Christmas present for me. He left with a 2009 Infiniti G37 and the highest praise I've ever heard about the people he interacted with. Jeremy his Salesperson was amazing. Both my husband and son have not stopped talking about how great he is. His knowledge and customer service skills are outstanding. My husband said he felt like he was a part of the family. His honesty was refreshing. Tia has been a topic of discussion as well. My husband liked the fact that there was no haggling and he didn't get the sleazy feeling he's gotten at some other local dealerships. He has been telling anyone who will listen that they need to buy from Napleton Infiniti if for no other reason than the fantastic customer service. I am thrilled with the vehicle it is immaculate and well worth the price paid. Great job to everyone at Napleton Infiniti - You now have customers for life!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Napleton Infiniti responded to this review

November 4, 2013

Thank you for your kind words towards our staff. We appreciate your business! Please come and see us again soon!!

5.0 out of 5.0

Great service

by from Tallahassee, Fl |

Hello Got a recall on my 2006 Infinity M -35, I bought it new there and it required my whole dash to be removed, I spoke with Tim the Service manager twice, He assured if it was damaged during procedure, he would repair with new one( this year infinty dash had issues), well it did , Tim and Deon Ser Rep, both went out of there way to work with Infinity, and got it replaced the next week, it looks great guys, thank you so much. I have not taken my car anywhere else for service since I bought the car new there, great to see them stand behind what is sold there too and kept there word. Great thank you to Napelton Infinity, and Tim, Deon. Also Infinity brand, when the day comes I will buy another, this is my 2nd Infinity. I also had new belts and hoses put on, great service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Hope to work with you all again in the near future

by from Tallahassee, FL |

I had a great experience working with Shea. I will definitely refer him to everyone that I know. Hope to work with you all again in the near future.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

A Great Shopping and Service Experience.

by from Tallahassee, FL |

My wife and I visited Napleton Infiniti to see and test drive a car we saw on line. Right from the outset we were warmly greeted by our salesman Leo, He was very knowledgeable. We had a very pleasant experience purchasing our car. There was no pressure to buy and everyone we dealt with was fantastic. We would like to thank Sid, Billy and Tim and his crew in the service department for prepping our car getting it ready for us to pick up. We will definitely buy from them in the future

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

An enjoyable experience.

by from Tallahassee, FL |

Everything was very professional ? an enjoyable experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Napleton Infiniti responded to this review

March 31, 2015

Thank you for your survey, we really appreciate your business.


5.0 out of 5.0

Quick, continuous service.

by from Tallahassee, FL |

Quick, continuous service. Very customer friendly. It was a great experience!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Napleton Infiniti responded to this review

February 11, 2015

Thank you for your review and for using Napleton Infiniti of Tallahassee. We appreciate your business.


5.0 out of 5.0

Shea was awesome!

by from San Francisco, CA |

Shea was awesome, will send somebody to buy a car from him.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Napleton Infiniti responded to this review

January 12, 2015

Thank you for visiting Napleton Infiniti of Tallahassee. We appreciate your business and are so happy Shea was able to assist you with your purchase.


5.0 out of 5.0

Our sales rep was awesome!

by from Tallahassee, FL |

Our sales rep was awesome! We were at another dealer and left because they did not treat us right.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Napleton Infiniti responded to this review

December 25, 2014

We are so glad you came to us! We appreciate your business!


5.0 out of 5.0

Nice place to do business.

by from Tallahassee, FL |

Courteous and very professional, nice place to do business.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Napleton Infiniti responded to this review

December 25, 2014

Thank you for your visit! We appreciate your business!!


5.0 out of 5.0

Very polite and informative.

by from Tallahassee, FL |

Very polite and informative. Professional and honest staff to work with. Made the deal a comfortable and easy experience. I?m satisfied going in here. Thank you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Napleton Infiniti responded to this review

December 24, 2014

We appreciate your business! Thank you for your visit!


5.0 out of 5.0

Everything went fine.

by from Tallahassee, FL |

Everything went fine. Stephen did a good job. Would recommend to anyone

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Napleton Infiniti responded to this review

December 24, 2014

We appreciate the recommendation! Thank you for your visit!


(1-10 of 129 reviews)