Mercedes Benz of Dothan

(3.7) 3 Reviews

2309 Ross Clark Cir, Dothan, AL 36301

Used 334-794-6716

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

Superior Service Department

by from Chipley, Florida |

I took in my Dodge branded Sprinter RV to this dealership. I was met by Howard Bruce. Howard got me into the system quickly and then had the technician working on my problem even before the paperwork was complete. I was totally impressed. It turned out that my Dodge branded warranty did not qualify at a Mercedes-Benz dealership even though the engine and drive train were Mercedes-Benz. That didn't stop Howard Bruce from providing me with excellent customer service. He went out of his way to try and find a dealer that could service me. Meanwhile, the technician came back with the problem and the fix. Howard priced it out for me in the event that I could not get warranty on the repair. With all the help I got at this dealership, plus the fact they didn't even charge me for reading the code and the help they provided makes the decision to revisit this service facility once warranty has expired a real easy one. I will be back!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service

by from Dothan, AL |

We recently purchased two used mercedes from Mike Schmitz, and not only did they Certify both cars for us, but were very helpful overall. Make sure you ask for Roger when you go, as he is resourceful, honest, and will try his hardest to get you a good deal

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

string along

by from dothan,al |

unless you you walk in with money falling out of pockets, they will not try to get you in a car that day, hell even that month. Never had so much trouble trying to buy a car untill now. well run your credit untill it drops

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-3 of 3 reviews)