Joe Cooper Cadillac Chevrolet

Joe Cooper Cadillac Chevrolet

3303 N Harrison St, Shawnee, OK 74804

New 877-762-5089
Used 877-690-3095
Service 877-847-9508

Who Loves You Oklahoma?

Average Ratings

4.0 out of 5.0
6 out of 8 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-8 of 8 reviews

Featured Review

5.0 out of 5.0

Great place to buy a car

by from Seminole, OK |

I bought a car from joe cooper, after being tunrned down from other big dealerships in the city. Kent made the process easy and stress free with no sales tactics. I would recommend Kent and Joe Cooper to anyone looking for their next vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

dont know what they are doing

by from shawnee okla |

try to get quote on some work over priced me ,told me I needed drive shaft would cost a thousand dollars took it down the street told me at freds tires it was my front axle and it was. I used to get oil change there all the time but no more they never check air filter or put enough oil in car they are bad

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Joe Cooper Cadillac Chevrolet responded to this review

January 24, 2015

I'm sorry if there was any misunderstanding or confusion. On a front wheel drive vehicle the half-shaft, drive shaft, or CV shaft all refer to the same part. As a dealership we only use factory GM parts. It is very likely that the GM half shaft was $500.00 plus. We have higher labor rate than that of aftermarket facilities as we have factory certified and trained technitions. Fred's Tire and Battery is a reputable aftermarked facility that uses aftermarket parts that are less expensive. Our parts and labor are guaranteed for 12 months and unlimited miles. We appreciate the review and feedback. We hope you will visit us again and give us another chance. Thank you.


5.0 out of 5.0

FAST FAIR AND HASSLE FREE

by from shawnee |

I recently bought a car from doug roadruck at joe cooper chev and it was great .. Doug was very professional and his low pressure sales was very refreshing.. I encourage everyone to come see doug at joe cooper chev for a great buying experience!!!!!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Sales Staff in Oklahoma!

by from Sherman, Texas |

Best sales staff anywhere around. I took a gamble and drove over 2 hours to look at a CadillaxSRX that I had found online! Best decision that I could of made! Great people to deal with, low pressure and got a great car at a great price!! Joshua , Andy and of course Tater made my car buying experience a pleasure. Joshua went over my vehicle with me and thoroughly walked me thru my owners Manuel. If you don't try this place first or even last, you will regret it! A+ Team!!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

EXCELLENT SERVICE STAFF

by from McLoud, Oklahoma |

I have been dealing with the staff for numerous years. They are extremely professional, courteous and always willing to assist in any way. I recommend them to everyone I know! Tiffany has always taken care of our auto needs and truly cares about her clients.

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Joe Cooper Cadillac Chevrolet responded to this review

January 24, 2015

Thank you for the kind words and feedback. We strive each day to help our customers and treat each on like we would like to be treated. And our Tiffany is one in a million. Again, thank you for your business and we look forward to serving you in the future.


1.0 out of 5.0

Never again!

by from Shawnee, OK |

Took my 07 Avalanche in as the check engine light came on. Dealer determined the problem, quoted the cost and told me the $100 diagnostic charge would be refunded when I had it repaired three days later. Picked it up after the repair, got within a mile of home (10 miles away) and it broke down. Had it towed back at my expense, told "it was a bonehead mistake" by the mechanic who pinched a wire reassembling the throttle body. Then never refunded the 100 and upon my insistence, said I'd have to wait for a refund check to arrive from corporate. Bought this truck new from Hudiburg in Midwest City and will definitely return there for any further repairs. This was the first repair of any kind in four years and 100,000+ miles and really soured me against Joe Cooper Chevy.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

good experience

by from Seminole, OK |

The staff a Joe Cooper Chevrolet was very helpful. I told them what I was looking for. They went out of their way to see that I was happy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great

by from Seminole, OK |

The staff at Joe cooper chevrolet was good a I would recommend them to anyone. I told them what I wanted.They was quick in finding the truck I wanted. I was very pleased.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-8 of 8 reviews)