Phoenix Indoor Auto Sales

Phoenix Indoor Auto Sales

903 E Tallmadge Ave, Akron, OH 44310

Used 888-684-6304

Its always sunny and dry at Phoenix Indoor Auto Sales!

Average Ratings

4.8 out of 5.0
237 out of 249 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 249 reviews

Featured Review

5.0 out of 5.0

Awesome!

by from Akron, OH |

Never in my life have I had a better experience buying a car. Justin was there for us every step of the way, showed us a great jeep to replace an old friend at a phenomenal price. When we discovered a leak in the transmission, Justin took care of us immediately and had the new jeep ready to return to us in less than 24 hours! I will (have already) recommend Phoenix without hesitation.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

March 5, 2014

Enjoy your Jeep!!! Thank you for your business.

5.0 out of 5.0

Awesome Buying Experience

by from Charlotte, NC |

I have to say this had to be one of my more pleasant experiences purchasing a used vehicle. I drove down from Charlotte, NC to Akron, OH to help my son who is in college in Ohio, purchase a used vehicle. We had a tight budget and I needed to make sure that the vehicle he selected was practical and would meet his needs....I have to say the sales person Ryan Docherty was awesome...there was no pressure, Ryan was pleasant, knowledgeable and honest. I don't think I've ever completed an auto sales transaction so quickly...We ended up purchasing a 2007 Ford Escape...my son loved it and I was comfortable with it. Would definitely purchase from this dealer in the future.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Honest Dealer

by from Pittsburgh, Pa |

I contacted Phoenix Indoor Auto Sales about a particular car they had on the internet and asked some questions. I received a quick response and "Jim" would look into it. I received a quick reply and determined that it wasn't the car I was looking for. Jim asked for details and said he would let me know if he found one! You can't ask for better help than that!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Phoenix Indoor Auto Sales responded to this review

July 19, 2015

Thanks for taking the time to post a review! We sure appreciate it!


4.0 out of 5.0

Good people

by from Barberton, Ohio |

First of all I need to say that Phoenix Indoor Auto is a different kind of auto dealer and the difference is for the better. I think they understand the people that come to their business and they treat them accordingly. My wife and I didn't feel pressured with salespeople breathing down our necks trying to put us in a vehicle that we didn't want. Overall the experience was pleasurable. I want to hit the positives and then the negatives. The positives are: The staff is very friendly and geared toward customer satisfaction. The staff does a good job at being professional and customer oriented. The service is also good. Naturally, when buying a used vehicle there will be things that aren't right with the vehicle. They had no problem making those things right. They wanted us to be satisfied as customers and happy with our vehicle. I would score them very high in the customer service area. The vehicles are priced within the market value and many times on the low end of the market value scale. The vehicle we purchased was priced at the lower end of the market value scale and they made sure the things we pointed out were taken care of. As long as you do a little homework, there are good deals to be had at Phoenix. A couple things to watch for: If you have very good credit, I recommend bringing your own financing with you. It was a mistake my wife and I made by letting Phoenix select the financing. I am not saying it was bad, but it will save you at least 3 hard inquiries on your credit profile if you bring your own financing to the dealership. If you care about your credit score, you know what I am saying. Also, be careful about the mileage on the vehicle you are purchasing. Phoenix offers a 3 month 3000 mile power train warranty with most vehicles. On our purchase paperwork, the mileage that was documented was the mileage that was on the vehicle when Phoenix received the vehicle. When we drove it off the lot, there was almost 2000 more actual miles on the vehicle making it look like we put 2000 miles on the vehicle ourselves the first day we had the vehicle. Other than that, the overall experience was good. I would recommend Phoenix with the advice to be careful and make sure you double check everything. Basically buyer beware, We got a good deal on a good vehicle and was treated good. You can't ask for much more than that.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

July 19, 2015

Thank you for the through review. And of course, Thanks so much for the business!


5.0 out of 5.0

Very Happy

by from PROSPECT, OH |

What a great experience of purchasing a vehicle from Phoenix Indoor Auto Sales and our salesperson Ryan. They made me feel very comfortable and no pressure. My dad and I were very impressed with the dealership and how we were treated. Love my GMC Envoy!! SEE RYAN

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

June 10, 2015

Thank you so much for taking the time to post such a nice review!


5.0 out of 5.0

Great experience- see Ryan.

by from Pgh pa |

Great price on something rare. Very easy to deal with. No pressure. Couldn't be happier overall. Ryan did a good job and I will give them a shot from now on to sell me a car. No pressure. Delivered from 2 1/2 hrs away for no real extra charge.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

May 21, 2015

Thank you so much for the great review and of course thanks for the business!! Please tell all your PA friends about us. Word of mouth is truly the best advertisement.


5.0 out of 5.0

Bought 2 vehicles and very happy

by from CARROLLTON, OH |

I would just like to say thank you to Ryan and Glenn for a great experience from the phone calls to when we showed up at the dealership. Ryan was just great to deal with and very personable all the way down to watching and coloring with my grand kids while we did paperwork. We bought 2 Jeeps that day and are very happy with everything Phoenix has done from before the sale to after. Thanks again!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

May 21, 2015

Oh, thanks so much from Phoenix, we sure appreciate your business. Glad we could help!!


5.0 out of 5.0

Thank Phoinex Indoor Auto

by from AKRON, OH |

Ryan thank you very much for taking such great care of me and spending so much time with me helping me pick the right vehicle. I love my 2009 Ford Escape and will be back for my future vehicles. Go see Ryan!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

May 21, 2015

Thank you very much for your business!


5.0 out of 5.0

2006 Ford Freestar

by from AKRON, OH |

Thank you Phoenix Indoor Auto Sales and Ryan our salesman for a great van. They are great to work with and worked with us to make sure we got the van we really wanted. They took care of our service need asap and there customer service is 100%.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

May 21, 2015

Ryan is the MAN. That's for sure! Thank you for taking the time to write such a nice review!


5.0 out of 5.0

COULD NOT HAVE ASKED FOR A BETTER EXPERIENCE!!!

by from NORTH CANTON, OH |

My wife and I had the best experience at Phoenix Indoor Auto Sales by a long shot!! Ryan did a great job working with us and made us feel like we were the most important people he was dealing with. I can not say enough about the Expedition we bought or the service they provided us during the purchase. WE HIGHLY RECOMMEND RYAN AND PHOENIX INDOOR AUTO SALES. Thanks again Ryan

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

May 21, 2015

All of us at Phoenix cannot thank you enough for the business and for taking the time to write such a nice review!!


5.0 out of 5.0

Phoenix Indoor Auto...Dodge Ram

by from DELAWARE, OH |

Thank you Ryan for a great truck. Ryan sent me pictures of the truck to my cell phone and it was exactly what he described. We love our truck and drove a long way to get it and we would make the trip again to buy from Phoenix Indoor Auto Sales.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Phoenix Indoor Auto Sales responded to this review

May 21, 2015

Ryan does a very nice job for us. I wish we had a few of him. (ha) Thank you for your business and thanks so very much for your nice review!!


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