BMW of Albany

BMW of Albany

801 E Oglethorpe Blvd, Albany, GA 31705

New 888-578-3946
Used 888-702-9316
Service 877-218-1563

Average Ratings

4.4 out of 5.0
4 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews

Featured Review

5.0 out of 5.0

Bought X5 sight unseen. This dealer rocks!

by from Abingdon, MD |

I would just like to leave a review for BMW of Albany, Georgia. I live in Maryland and saw a nice pre-owned 2012 X5 50i on their web site. I called and spoke to Allen Jones who described the car to me. So confident was I that the car was as described that I purchased the car sight unseen which, considering the cost involved required a lot of trust and confidence in the dealer. Mr. Jones overnighted the paperwork to me and I signed it and overnighted it back. The dealership did all the tag and title work despite me being in a completely different state. I arranged for shipping at my expense and Mr.Jones coordinated with the shipper. I had the car in my driveway in 2 days. There were no surprises, the car was exactly as described. Mr.Jones and his Sales Manager Karen Smith were at all times super professional. I have owned several BMWs and dealt with a ot of dealers and this was by far the easiest purchase. I highly recommend them. Ask for Allen.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

2.0 out of 5.0

hmm, Charge me to service warrenty work?

by from middle , ga. |

Buying was a good experience. After two services under warranty, They want to charge me! For warranty work that they covered before and should still be. Not a caring attitude toward me and I haven't moved either. Careful what your promised ....as They may change things in mid stream. Just what happened to me.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great dealership and great customer service!!!

by from Albany, Ga |

Great dealership with a great staff. Customer service is super!!! Both salesmen and support staff are great. I have recommended and will recommend the dealership to friends and others.They made me a believer. The personnel are always friendly and will try to provide assistance with any issues. I purchased my vehicle from this dealership and that was also a great experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BMW of Albany the Best

by from Americus, Ga |

BMW of Albany has always been very professional and helpful. I purchased my second BMW in four years. Ronnie Owens has demonstrated his knowledge and always answers my questions. He is helpful and respectfull of my time. They always do what they say. They have a great Service Dept. Very friendly Dealership overall.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and friendly staff!

by from Albany, Georgia |

The staff here is very friendly and always concerned about their customers.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)