Broadway Motor Car Inc.

Broadway Motor Car Inc.

324 Columbia Turnpike, Rensselaer, NY 12144

Used 888-503-7045

Average Ratings

4.6 out of 5.0
12 out of 13 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 13 reviews

Featured Review

5.0 out of 5.0

They go the extra mile

by from East greenbush, ny |

I bought an 08 Truck after stopping by on a "just to look" outing. Started by looking at what I thought I wanted, and moved on to the truck I bought. Randy, our salesmen put no pressure on me, answered all of our questions and gave us a pleasurable experience that you wouldn't expect from a used car dealer. We ended up joking around and having a good laugh. I ended up agreeing to buy the truck for a very reasonable price, basically list! I came back two days later to pick it up and that's where the experience got even better. Toys for the kids, a car wash kit, a fresh jiffy lube, and everything all prepped for a smooth transaction. The truck was great...loved it...until I noticed the passenger side door locks (4door) weren't working a day later. I called Randy, who without question told me to drop it off and they would take care of it. I did the next day. As nothing is ever simple, it took 3 actuator replacements (something these trucks are unfortunately known for) and a new ground for them. This was all done without a thought or complaint. I came to pick it up...and got treated to another fresh wash and more toys for the kids! This truly was one of the best car buying experiences I've had...even compared to buying new! These guys "get it", have a great product, at a reasonable price and GREAT service. They will see my business again for sure. Thanks Randy and Broadway!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Surprising Experience

by from Queensbury, NY |

We bought a 2000 4Runner and within the first couple of months there were a few issues.(to be expected when you buy a call with over 100,000 miles) They were excellent to deal with and went out of their way to make sure we were satisfied. With 4 kids needing cars, this is our new "go to" place for vehicles. Thanks for renewing my faith that there are still honest people out there who just care about doing a good job and making their customers happy!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Successful transaction

by from shelburne Falls, ma |

We recently purchased a used truck from Broadway motors. Nice truck, but after purchase, a couple of issues developed. Broadway motors resolved the matters promptly. Also since we live a long distance from the dealership they graciously put a significant amount of fuel in the tank. With special thanks to Allen and Randy.

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Customer Service

by from Kinderhook, NY |

Randy, Tony and Sarah are great to deal with. I stopped in a few times to look at trucks and was undecided. They didn't push me. Randy told me I could drive any vehicle and it was fine if I took it for an extended drive. After a lot of thinking on my part, I decided to go for it. I never bought a car where I felt like the dealer was on my side, trying to do the best they could. I was really happy with what we worked out. Very, very fair. Randy was even really great to my daughter when we picked the truck up. He gave her some really neat stuffed animals. She loves them. A week after I got the truck, I heard a noise and called. They found out what it was and immediately had it fixed at a local shop. No if's and or buts about it. Just taken care of. I wanted another thing looked at, DONE! I highly recommend this dealership. They are just great, honest people trying to make a living and make customers happy. If they treat all customers like I have been treated (I am sure they do), they will do great. Its a different kind of buying experience. I took the time to post this on Google too. I am so happy with them, I want other people to know about it.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Car Dealer Experience Ive Ever Had

by from albany,ny |

Sarah and the rest of the Broadway Motor crew made the process of buying so easy and carefree. I have bought both new and used before and they were by far the easiest, most trustworthy people I've dealt with. Not only were they able to get me into a bigger vehicle for my growing family they worked with my not so awesome credit and kept me in a payment amount I knew I would be able to manage without an issue. Sarah even was able to get me an even lower rate than we originally discussed and a warranty for my vehicle which at first we werent going to be able to add. They truly look out for their customer's best interest. The only car dealer I will be dealing with from now on.

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Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

excellent dealership

by from pittsfield mass |

I would go back and by a car every time from Broadway Motors they were excellent told them what I wanted and what I wanted to spend and they found a car for me within a couple of days I had my car. The people were very nice and helped me out in a great way . Would recommend all my friends to go and purchase a car from Broadway Motors.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

PC12312011

by from poestenkill,New York |

Best deals, best trucks in capital region. Went there looking for silverado truck. They had all my choices. Hardest part was picking one out.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Broadway Motor Car Inc. responded to this review

May 29, 2013

Thank You for your business. All of us at Broadway Motor Car appreciate your business and are here to help service you the best that we can. We do try to please everyone the best that we can. Thank You for shopping with us. Michael Nicholas General Manager


1.0 out of 5.0

NEVER BUY FROM HERE

by from Rensselaer ny |

I would never buy a car from that dealership. I wouldn't send a enemy to this guy. After agreeing on numbers with them and being at the bank he tries and switch things around. I would never send anybody to this guy at all.

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Not Applicable
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Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Broadway Motor Car Inc. responded to this review

March 13, 2013

The figures stood the same. We were only asking you to bring us the original parts to place the vehicle back to original. You then proceeded to use every vulgar name in the book. At this point I(Michael Nicholas) hung up on you. When you called back and continued your vulgarity I told you the deal was off and you are not welcomed in our dealership. I am sorry you didn't understand the reasoning, and maybe this is why you were at every dealership in the area. Your personal friends down the street wouldn't even deal with you. I would like to Thank the 45 customers we delivered in February, the 22 so far in March and the 11 we have on deck. As busy as we are we still look to satisfy ALL customers. Based on the volume and situations we can't please everybody but we sure do try. Once again I am sorry you are dissatisfied and we couldn't make you happy. Good luck in your journey to California.


4.0 out of 5.0

Had what I was looking for.

by from Rensslear |

I throught price was a little high when compare with Kelly Blue Book est.

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Customer Service
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Schuylerville |

Mike was great and easy to work with and very reasonable with his prices. Great dealership, had a great experience.

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Customer Service
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very successful, highly recommend!

by from East Greenbush, NY |

I just recently traded in my old car for a newer model at Broadway Motors and I was more than pleased with the entire process. The employers are very helpful, efficient and will help to make your buying/trading process an easy one! Broadway Motor's also did a wonderful job at giving me a great price as a trade in and helping me out with financing my new vehicle. They truly do care about their clients and I would definitely recommend them to all!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Broadway Motor Car Inc. responded to this review

May 29, 2013

Thank You for choosing Broadway Motor Car for your purchase. We truly appreciate your business. Please call us with any questions you may have anytime. Remember ...THE RIGHT PRICE....THE RIGHT CAR.... BroadwayMotorCar.com


(1-10 of 13 reviews)