Ed Martin Chrysler Dodge Jeep RAM

Ed Martin Chrysler Dodge Jeep RAM

2109 E 53rd St, Anderson, IN 46013

New 888-878-8039
Used 877-478-1416
Service 888-249-1137

The Only Name You Need To Know!

Average Ratings

4.4 out of 5.0
42 out of 47 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 47 reviews
1.0 out of 5.0

Frustrated with new purchase 2012 Fiat 500 Abarth

by from Anderson |

I purchased this car about 1 month ago with 25k miles. Less than 100 miles after the purchase the check engine light came on. Took it into the Fiat dealer and they said it had an evap code error. They cleared the code and said it should just be a loose gas gap or something. 100 miles later, light comes on again. Take it back to Fiat and they update the ECU and clear the code. 100 miles later the code is back. I take it in again and they replace the gas cap. Guess what, that did not work either. Now I have taken the car in for the 4th time and they have had it for 3 days (and counting). I have owned the car 36 days and it has been in the shop for 6 days and counting. I am sure Ed Martin must have encountered this same issue and instead of fixing it just cleared the code and passed the head ache to me.

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Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Roger Hartman

by from Noblesville, Indiana |

My Over all Review of this dealership was great, good salesmen, worked with Jeremy, a wonderful young man. I will definitely purchase another new jeep from him. Roger Hartman

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buying and servicing new car

by from Anderson, IN |

The buying experience was great! However when we took it back for spoiler and tint, and clean that it did not get when we bought it, because the guy had teeth pulled, the only thing done was swept. No fluids added, nothing was clean. Rita

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ed Martin dealership in Anderson In

by from Rensselaer, IN |

It has a long long time since I have been treated so well at a dealership. James Brooks was very straightforward and prompt during the process. The several folks we met at the dealership were extremely friendly and seemed very genuine. James was very thorough in explaining the vehicle operation. The financing was equally smooth. I have about 400 miles on the vehicle now and could not be more pleased. Thank you for the invitation to offer my positive observations.

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Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Owner

by from New Castle, IN |

I really enjoyed dealing with this dealership and would be happy to refer friends to this.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Dale cook

by from Florence. Ky |

I thought your salesman Mike went overboard to be courteous and understanding. It was refreshing to work with him and I was very impressed overall with the company

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Ram Service

by from Anderson, IN |

Took new Ram truck in for warranty repairs, Has been at the dealer twice and awaiting a third appointment. When I purchased the truck I was told they had extended service hours. Found out you can't make any appointment after 4 in the afternoon. Made an appointment for a Saturday and after I arrived was told they had no one capable of making the repair on a Saturday. Waiting for a third appointment. Terrible service for a new car customer. Buying experience was good but service is terrible. Will not purchase another vehicle from this dealer due to the service department.

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Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Grand Cherokee SRT8

by from Fishers, IN |

Great dealership to work with.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Review

by from Columbus, In |

Friendly, helpful salesman. I would have liked to had more input and information on the finance terms with Chrysler before the paperwork was drawn up.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Larry J. Renihan

by from Fishers< Indiana |

I purchased a used vehicle and James Brooks was easy to work with and seemed quite dependable. Once I started home I found there was a problem with the cruise control. I returned the car to the dealer and it was fixed with 30 minutes. I am pleased with the service by the salesman, the repair department and the gentleman who helped us close the deal.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 47 reviews)