Universal Auto Plaza

3701 W Colonial Dr, Orlando, FL 32808

Used 888-758-3097 Used 888-758-3097

WE FINANCE


Average Ratings

3.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 36 reviews
1.0 out of 5.0

Never got back to me.

by from apopka fl |

This dealership never made any attempt to contact me. If this is an indication of how there dealership runs I am not sure I want anything to do with them.

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Don't go

by from Orlando, FL |

Went to look at some cars and most of their cars are not in good shape. Some had mildew inside, missing pieces, or bad repairs done. Along with that they didn't seem to know about the car themself.

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

If i only read the reviews of this dealership

by from leesburg |

so disappointed in my car .., cost me 800 dollars in the first week of buying my car. called the owner and he said he would take me out to dinner. very unprofessional! This is a very dishonest place.

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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

great services

by from orlando |

buying car for my son excellent car experience we ever had , thank you universal auto plaza !

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Thank you for helping find my new car

by from Orlando FL |

I needed a new car a quickly as possible, this dealership helped me get off my feet and into a brand new 2007 Chevy impala. Thank you guys.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

happy customer

by from orlando |

very happy with the car I bought for my son. excellent customer services and friendliest staff.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good dealership

by from Orlando, FL |

It wasnt anything special but it was still a nice place

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Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

no response

by from Charlotte,NC |

Contacted dealer by ad...never heard from them...thank goodness I didn't really need a car

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

fantastic

by from Orlando |

Our experiences with Universal auto plaza have always been delightful. We have purchased our 2th car last week and the process is always great .finance department was also very professional and courteous. We look at Universal auto plaza as our family and every trip to the dealership is a pleasure whether it's for a routine car wash or scheduled maintainence on our vehicles. We appreciate the service and the care we receive when we show up.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Run Around!!!

by from Orlando, FL. |

Twice I went to go see the same car and both times they say that the car was not there, just felt like I was given the runaround. Now I see why they got an "F" rating from the BBB. I wouldn't go there again if my life depended on it. If a car is no longer there you take down the ad!!!!

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  • Customer Service
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    Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-10 of 36 reviews)