Mercedes-Benz of Naperville

Mercedes-Benz of Naperville

1569 W. Ogden Ave., Naperville, IL 60540

New 888-304-7834
Used 888-472-2803
Service 888-769-4947

An AutoNation Company.

Average Ratings

4.9 out of 5.0
71 out of 74 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  71-74 of 74 reviews
5.0 out of 5.0

Excellent Customer Service !!

by from Joliet |

John in service! Is excellent ! I have been going to the Naperville service department for years and I would like to commend John your service writer !! He is honest, professional and more than efficient!! I recently had my 2008 C350 serviced and I can't be more satisfied in the service that I have received and the great customer service that I have received from John! Thank you!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great place

by from 53511 |

I had an excellent time at Mercedes Benz of Naperville and with the salesman Mike Banks. Going from a Waukasha Wi dealer and getting awful service to going to this dealer was like day and night! I went there to look at a Cadillac and it was everything they advertised it as, unlike other dealers around the area. I was very impressed with the facility and vehicle, especially the 2 month warranty! Because of all of this, I bought the Cadillac that night and have been happy ever since. There's a lot of dealers out there, but this one stands out above the rest. You won't be wasting your time!

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mercedes of Naperville Review

by from Naperville, IL |

Thank-you Mercedes of Naperville for the outstanding process of buying a new car! I have been a Mercedes car owner for 15 years. My car was a 1997 C230 with 212,126 miles. It was the best "a little tank" with superior performance! I had been researching a new car and knew I would purchase the E350. Mike Banks did a great job as the sales rep. The manager, Mr. Boyles and Ralph also were very informative. I have been a loyal customer and hope this Mercedes car will be as awesome as my 230! Thanks again for your assistance and the beautiful roses. Sincerely, K. Petrasek

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Everything was ok. It was a busy saturday morning.

by from Chicago |

Great, If I should ever get another mercedes benz I would go to the Naperville dealer again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(71-74 of 74 reviews)