Cloninger Ford of Hickory

Cloninger Ford of Hickory

1241 US HWY 70 SE, Hickory, NC 28603

New 888-713-9635
Used 888-847-9670
Service 866-669-6008

Real People, Real Prices, Real Easy

Average Ratings

4.8 out of 5.0
321 out of 321 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 321 reviews

Featured Review

5.0 out of 5.0

enjoyable buying experience

by from Forest City, NC |

one of the best car buying experiences i have had, good selection, price, and friendly helpful service

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

nice fast service

by from Hickory, NC |

Nice job fast service.friendly people. Like my ford fusion.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

great sales team but service and parts?

by from Hickory, NC |

sales team is absolutely wonderful! however the same cant be said about the service and parts department. service department overfilled transmission in mothers escape causing it to blow fluid out everwhere. quick service guys are untrained and just trying to make a quick sale. the parts department has some of the most arrogant and rude people I have ever met. definatley need some customer service training or replaced. i was a tech at this dealer under the previous owner for 7 years. i know how this is supposed to work. i would buy another car from here as long as the salesman i had was there, but i will NEVER give that parts or service department another penny of my money ever!!!! i'll find another dealer for service work if needed.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

donald collins esq

by from Hickory, NC |

good in every way sales and service have always been the best

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Truck!

by from Hickory, NC |

Found the truck online and Kendra followed up wonderfully. Other dealerships rarely returned calls and were more difficult to deal with. The truck was delivered to my doorstep (250 miles away) in immaculate condition. Salesman called to follow up to make sure it is what I expected. I was very happy with the experience.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Andrew Haines

by from Hickory, NC |

14 F150 SXT. everything was as it should be. fast, on time appointment.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

service was out standing

by from Hickory, NC |

The service down there is OUTSTANDING. I never thought I would ever see such great service at a car dealer befoe now .offered me great tips and savings. I will definitely go back again. Its such a good relaxing feeling there .no pressure just good service. Thanks Tyler and misha

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ford Escape Purchase

by from Hickory, NC |

we purchased a Ford Escape and the salesman, Eric Smith, was very helpful and informative about the vehicle. He and the person in finance cared about finding the right options for us. I would recommend Cloninger Ford to anyone.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ford Escape Purchase

by from Hickory, NC |

The salesman, Eric Smith, was very helpful and informative about the Escape we purchased. We were there past closing and he and the person set up the financing were patient and through on helping us with the best deal.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Explorer -See Dillon Parker -Cloninger Hickory

by from Hickory, NC |

This was our best car buying experience ever. Our salesman Dillon Parker was courteous and helpful. He was not pushy like most car salesman. We also enjoyed working with the finance dept, cant remember his name. Everything Dillon promised he delivered and we appreciate that. Everything went smoothly and we are so pleased with our purchase.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Hickory, NC |

I purchased a 2014 Mustang, and I LOVE it!!! Went into the dealership with my husband to pick up his truck that was getting serviced and drove out with my mustang!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 321 reviews)