Riser Ford Lincoln

4201 Central Ave, Hot Springs, AR 71913

Average Ratings

4.8 out of 5.0
59 out of 62 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 62 reviews
5.0 out of 5.0

review by James B Dowds

by from Hot springs Ar |

As usual I received excellent and professional service. Have been experiencing this for over 10 years. Thanks for your wonderful attention to my demands

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent!

by from Hot Springs, AR |

Jerry White and all the staff made our car buying experience very smooth and easy. We bought one new and one used car and had no difficulty with either one. Thanks a million!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful new facility with Great service.

by from Hot Springs, AR |

Excellent Service all the way around!!!!! I would recommend riser Ford to anyone for sales or service or for just to get questions answered.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Effiencient, competent service!

by from Hot Springs, AR |

We wouldn't take our Lincoln MKX anywhere else for service - or questions - or help. The entire staff: service people, cashier, sales people - all professional but friendly and knowledgeable. This is our third Ford or Lincoln product, purchased at Riser, maintained at Riser!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

did not remove the oil protection paper & vinyl

by from Hot Springs, Ar |

Finished in time estimated, nice waiting room although the hot coco was really just slightly tan water . . my only complaint was that the tech did not remove the oil trap paper and plastic that was place on the front seat when he was done . . he should have thrown that away .

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Cooperative Dealership

by from Hot Springs |

Newly remodeled, very nice Great staff and sales group

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Hot Springs, AR |

Aaron Pate got me in and out with a short wait. Thumbs up on the Waiting area too, free WiFi, good coffee in a nice clean environment.

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Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Hot Springs Arkansas |

My car broke down and they were so very excellent in their help. They had my car towed and got me a rental and fixed my car in a day. They are outstanding.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

hot springs village resident

by from hot springs village, AR |

Arron Pate is great. service and personnel are truly professional and should be more than satisfactory to everyone.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

EXCELLENT CUSTOMER SERVICE BY AARON

by from New Braunfels, Texas |

We were in town for a wedding in Hot Springs (driving in from New Braunfels, Texas) and had car trouble on the way. We made it to Riser Ford and were immediately greeted by Aaron in the Service Department. I couldn't have asked for a nicer, more helpful man. Aaron was able to check the car out for me and get me a car to drive while he was looking into it. Aaron literally saved the day and everything I had to do for the wedding also. We were able to take care of all the wedding stuff while Aaron checked my car over thoroughly. My car was ready before we had to make the 8 hour drive home and we arrived home safely without any further trouble. I have always been a Ford girl and won't drive anything else and this amazing service just seals that deal. Thank you Aaron for saving the girls from Texas!! You are AWESOME!! Robin Villarreal New Braunfels, Texas

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 62 reviews)