Riser Ford

4201 Central Ave, Hot Springs, AR 71913


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 193 reviews
5.0 out of 5.0

marvin roshell

by from hot springs village, ark |

great dealership. all the personnel involved in a sale or service area are excellent individuals for riser ford.

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  • Customer Service
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  • Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Murfreesboro, Ar. |

The personnel went out of their way to help me. They satisfied all my requests and did a fantastic job servicing my F150!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recall and services

by from Hot springs village, Ar |

Prompt service. Great customer service. I was in for a recall and oil change and tire rotation.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Riser Ford responded to this review

April 29, 2016

We are glad you chose our dealership! If you need more help, our team is available to talk -- safe travels!


5.0 out of 5.0

Car purchase

by from Hot Springs, AR |

Salesperson was helpful. Beautiful showroom. Everyone was friendly.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Riser Ford Hot Springs, AR |

Rick Nichols is always there to help me and his associates are equally great in there assistance. I appreciate the service of all your team. Sincerely, Jim Elam

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Riser Ford responded to this review

April 22, 2016

Thanks so much for the wonderful comments of the team here at Riser Ford Lincoln. If there is anything else we can do for you, please give us a call.


5.0 out of 5.0

Fantastic Experience!

by from Hot Sprinsge, AR |

Great place to buy a vehicle! Great place to get it serviced.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Service

by from Little Rock, AR |

The experience was really good, I have already recommended family and friend to the dealership, Riser Ford and 2 family purchased there already.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Riser Ford responded to this review

April 8, 2016

Hi, Evelyn! We are happy to hear of your positive experience with our dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


4.0 out of 5.0

Great Service and outstanding personnel

by from Hot Springs Village, AR |

The service is very good but I think a courtesy car wash should be given since most of the car dealers in Hot Springs offer this when a customer has car service performed (oil change, etc.). I have tried to recommend the Service to my friends and they say "Riser does not care about their customers; they do not offer a car wash and vacuums of the front seats so I will not use them." It would not take that long to provide the courtesy car wash to those who have bought cars fromRiser and who uses their car service for oil change, ect. The staff are wonderful and take really good care of me and my car......

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service department

by from Wilmington ,De |

As always, timely and excellent service department. helpful and friendly staff.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Riser Ford responded to this review

March 28, 2016

We are happy you had a pleasant experience here at Riser Ford Lincoln. Thanks for the feedback and strong recommendation!


5.0 out of 5.0

Keith is the BOMB

by from Hot Springs, AR |

We had an excellent experience. Keith our sales person went above and beyond as we are kind of difficult and demanding to work with. I LOVE my new jeep. Thank you Keith for all your hard work.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Riser Ford responded to this review

March 28, 2016

We appreciate your response, Karla! We appreciate your review and hope we can continue serving you for many years to come.


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