Newport Motors

Newport Motors

2711 E Sahara Ave, Las Vegas, NV 89104

Used 866-778-9102

WE FINANCE EVERYONE ! WE LOVE LOCALS!

Average Ratings

3.2 out of 5.0
7 out of 14 people recommended this dealer.
Customer Service
Buying Process
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  1-10 of 14 reviews
1.0 out of 5.0

Refusing to refund down payment after funding fail

by from Las Vegas, NV |

I bought a truck on 10/03/14. On 10/25 I was told funding didnt go through but drive the truck for a week and they'll get me into something else. On 10/30 I received a call from Brent (finance mngr) saying they have a new deal so I can keep the truck. The temp tags expired 11/03. I returned the vehicle on 11/04. The GM Nate said I forfeit my down payment for returning the truck. I told him per the DMV, because funding wasnt finalized in 20 days they have to take the car back or I have to sign a new agreement, which I can choose not too. Nate is a liar and a poor manager. He said funding did go through but they were trying to find me a better deal..but couldnt produce my loan docs or green slip. He couldn't even tell me who my lender was. I returned the truck and he is still keeping my $950 down payment.

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Not Applicable
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Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Dishonest from sales to service.

by from las vegas, nv |

Dishonest salesperson Dwan Smith. Very slick talking, but nothing is truthful. I was sold the worst vehicle ever. Nathan Gold the General Manager is not a professional. When trying to unwind the deal, he acted like he was calling the bank and acted like they told him no, but I called the bank and they have no record of anyone calling. Stay away from this place.

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Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

place is a joke

by from las vegas nevada |

Place is a joke. Told one a price on a truck was 22k then online it was 14k. Don't buy from here or baja auto they are owned by the same owner

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

hometown boys at Newport Motors

by from Las Vegas , NV |

This week marks the second amazing car buying experience we have had with Newport Motors. Drew and the crew have provided our family, not once, but twice, with the best car buying experience we have ever had. Our credit is what you might call less than perfect and both times Newport was able to magically get us rates and payments that we can manage. From the moment we first walked through their doors they have made us feel like family . Not to mention that on both ocations they called us up after we already signed for our vehicles and said "come back in we got you guys a better interest rate and we're able to lower our payments." What car dealer do you that continues to work for you after the deal is made? Well Newport does. So if you are wanting or needing to buy a guys go down to Newport and see Drew and the boys for the car purchase experience that you are looking for. Sincerely happy and grateful , The Smith Family

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very good service

by from Boulder City, Nevada |

I bouht my truck from Newport awhile back when under different management and had some service issues. Was extremely pleased when the service department took it upon themselves to not only fix my truck, but to make sure I was hapy with the service and the definitions we had under contract, I met with the manager of the dealershp and and got everything smoothed over. They really do listen to your concerns and take action. Just wanted to to say thanks and good job. Been tellin my friends about how great I was treated from them. No problems on the truck since!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wish I would have stopped there sooner.

by from Las Vegas, NV |

I had been car shopping for the last month and finally came across Newport Motors. They had a great selection of vehicles and I was able to test drive a few right away. The salesmen and his team, including the general manager who introduced himself (without anyone having to 'go get him') were all very friendly and were direct about what they thought they could and couldn't do (since my credit isn't so great and I was upfront with them). I hadn't been able to get approved or financed at a decent rate anywhere and somehow, these guys pulled a magical miracle and got me payments better than I imagined. On top of that, their dealership is amazing (though under a little construction) but the waiting area is nice and the bathrooms are clean. I'm just so happy to have found my car finally and I only wish I would have stopped there sooner.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT PLACE, GREAT PEOPLE, GREAT FINANCING!!!

by from LAS VEGAS NV |

I WAS ONLINE AND HAVE BEEN LOOKING FOR AN SUV FOR ME AND MY FAMILY FOR A QUITE FEW MONTHS NOW, I'VE TRIED TO GO TO SO MANY DEALERSHIPS EVEN THE BIG ONES AND THEY SAID THAT THEY CANT DO ANYTHING FOR ME BECAUSE I HAD A REPO RIGHT AFTER MY BANKCRUPTCY, I SPOKE TO A GUY NAMED ADAM WHO WORK THERE AS A BDC AGENT, HE TOLD ME TO JUST COME DOWN TO GIVE IT A SHOT AND SEE WHAT THEY CAN DO FOR ME. WHEN I GOT THERE IT WAS PROBABLY ONE OF THE NICEST IF NOT THE BEST ATMOSPHERE I HAVE SEEN FOR A USED CAR DEALERSHIP. I MET UP WITH ADAM HE RIGHT AWAY TURNED ME TO A SALESMAN NAMED EDDIE AND HE HELPED ME FROM START TO FINISH AND NEVER LEFT ME HANGING. I GOT APPROVED FOR A CHEVY TAHOE WITH A THIRD ROW SEAT WITH A AFFORDABLE MOPNTHLY PAYMENTS.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

AMAZING!

by from LV, NV |

I bought a car with these wonderful folks last month. I was brand new to the city of sin, just touched down from Florida! What a huge adjustment I have been going through, and my truck was on its last limb and i was in need of something smaller and that had good gas mileage. With the price of gas these days it doesn't make sense to drive a gas hogging vehicle. I had gone to several other car dealerships... and the prices were OUTRAGEOUS!! I am soooo thankful i ended up at Newport Motors.. WHAT A GREAT ATMOSPHERE! The staff was Kind and honest. There prices were beyond reasonable and i couldn't be happier with the experience and my new Toyota! Thanks Newport Motors!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Udes car dealership on the WEST coast!

by from Las Vegas, NV |

I bought a car with these wonderful folks last month. I was brand new to the city of sin, just touched down from Florida! What a huge adjustment I have been going through, and my truck was on its last limb and I was in need of something smaller and that had good gas mileage. With the price of gas these days it doesn't make sense to drive a gas hogging vehicle. I had gone to several other car dealerships... and the prices were OUTRAGEOUS!! I am soooo thankful I ended up at Newport Motors.. WHAT A GREAT ATMOSPHERE! The staff was Kind and honest. There prices were beyond reasonable and I couldn't be happier with the experience and my new Toyota! Thanks Newport Motors!!

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Horrible!! They try to play you!

by from Las Vegas, NV |

I've been shopping online for awhile and saw a car in my price range. When I went down to go check it out the car on memorial day weekend the car wasn't price at what it said online it had jumped up by $3000 I asked them why they said oh that's cash price. Adam who I was talking to about the car wasn't available when I stopped by he had left so I had a guy named Patrick. Really nice guy but knew nothing about his inventory and nothing on how to take cues. If I'm leaning toward a specific car take me to that one not another car. He seemed new so he brought in James to help out. He was an okay guy seemed busy and annoyed with Patrick. Once we got into the office and the numbers started going I wasn't happy with it so Nate said he'll take off the Recon fee to lower the price he comes back and said he couldn't do that (don't mention something you can't do) so since I was here on memorial day weekend they had an ad that said they could take off $1000 off any car and so when I mentioned this they said they can't do it because "they're in the red" so that's another thing that annoyed me. So as I'm starting to get the numbers I liked was about $150-$160/monthly I said "Okay Nate lets do this" so Drew their GM comes in has the paper work none of the number changed except my $160 was now $180 I asked him why he gave me a dumb reason "oh it's low because that's weekly payments"...okay no one discussed weekly payments that was ridiculous... He was pushy and rude and tried to play me saying it was a win-win which it was not. These ppl don't keep their promises like the memorial day weekend deal or keep their price as advertised online and they try to play you as well. I was there for 3 hours and I was happy to leave that horrible place and found a way better car without them! Go somewhere else everyone they are not worth the pain of 3 hours!

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Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


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