Thorson Buick & GMC

3456 E Colorado Blvd, Pasadena, CA 91107

New 866-776-3447 New 866-776-3447
Used 888-299-5543 Used 888-299-5543
Service 866-732-1518 Service 866-732-1518

Black Friday Sales Event


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 238 reviews

Featured Review

5.0 out of 5.0

Great people, great service!

by from Los Alamitos, Ca |

When searching on the internet, Thorson had the best inventory. We found the exact car we wanted online and went there with every intention of buying it. We met Gavin on the lot and he was great. Price was great, the trade in price was fair, incentives helped a lot!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Thorson Buick & GMC responded to this review

February 20, 2015

It was a pleasure to read about your buying experience working with Gavin. Congratulations on your new car! Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Merlin Froyd, Sales Manager, mfroyd@thorsonmotorcenter.com.


5.0 out of 5.0

Alons Review

by from woodland hills, ca |

the sales man was very courteous, knowledgeable and went out of his way to make sure we were fully satisfied.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Old School Dealership in the best way possib

by from Los Angeles, CA |

Armando Matinez was fantastic. We had been provided with a leasing broker by the company that I am working for but found Armando to be such a great help when we stopped by to look at the Terrain and pickup that I decided to come back and work with him. Everyone at Thorson was fantastic. Great to work with a dealership that had such a "family" feel. We'll definitely send people your way and towards Armando. Thanks.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Quality Service

by from Chino Hills, CA |

We loved, loved our experience with each member we interfaced. We were shopping for a car for my mother-n-law which is Spanish speaking. The Sales representative Adam W made sure that my mother-n-law understood everything he was explaining about the vehicle by reiterating the details in her native language in Spanish. She was so proud and pleased by Thorson's quality staff that she is still bragging about the quality service and drive off with wonderful deal she's comfortable with. Thank you. Rose and Estella (mother-n-law)

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great purchase experience

by from Rancho Cucamonga, CA |

It was a great experience. Unlike typical car shopping that can become unpleasant and takes so much time. Adam was professional and very nice to work with. I particularly liked the painless pre-qualifying through your website that streamlined the purchase. We already recommended your dealership & Adam to a friend. Keep up the great service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Pasadena,ca. |

I received outstanding service from Vince carpenter and don Schwartz I can't wait to tell my friends about Thomson gmc

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Services

by from Pasadena, CA |

We enjoy working with Vince he always guides us in the right direction. the service provided here is second to none.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Thorson Buick & GMC responded to this review

December 18, 2015

Marlon, thank you for the awesome feedback! You're right, Vince is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Best regards, Merlin Froyd, Sales Manager, mfroyd@thorsonmotorcenter.com


5.0 out of 5.0

Great service

by from California |

It was great , but I'm expecting they wash my car after is because they wash my car from the other Buick company, thank you

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Thorson Buick & GMC responded to this review

December 19, 2015

Hello Genevieve and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you like us on Facebook to get all the good service deals! Best regards, Merlin Froyd, Sales Manager, mfroyd@thorsonmotorcenter.com


4.0 out of 5.0

Customer Service is not lost here.

by from Los Angeles. CA |

It was a pleasure shopping at a location that considers customer satisfaction. I appreciated the personal touches from the hand-delivered coffee to the full tank of gas in our new vehicle.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Thorson Buick & GMC responded to this review

December 19, 2015

Deborah, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Merlin Froyd, Sales Manager, mfroyd@thorsonmotorcenter.com


5.0 out of 5.0

Wonderful service

by from Pasadena, Ca |

We bought our 2008 from Jeff Percell. We were treated so well that we returned to him for our 2015 purchase. Very pleased with our deal.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Thorson Buick & GMC responded to this review

December 2, 2015

David, thank you for your loyalty to our dealership and for taking the time to write this review. Jeff's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please feel free to contact us if you have any questions on your new vehicle. Merlin Froyd, Sales Manager, mfroyd@thorsonmotorcenter.com.


(1-10 of 238 reviews)