Black Horse Autoplex

3400 Black Horse Pike, Collingswood, NJ 08108

Average Ratings

3.8 out of 5.0
18 out of 30 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 30 reviews
4.0 out of 5.0

Nice customet service

by from Clifton heights,Pa |

I called to inquire about a vehicle I saw online they no longer had, the guy I spoke to told me some of the other inventory none of which I was interested in.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

95 Grand Am

by from New Jersey |

Linda sold me the pontiac grand am....wasnt rushed at all and everyone did a great job....all in all it was a quick, easy sale and everyone was happy!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Responses to negative reviews disturbing

by from Haverford, PA |

Great price on a low mileage vehicle and I contacted the dealership through cars.com, but ultimately the harsh and unprofessional responses by this seller to any negative review made me avoid them entirely.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Black Horse Autoplex responded to this review

February 25, 2014

The reply was not harsh it was no I cant go down $3000 on the advertized price. Customer offered a rediculus number on already the cheapest advertized car didnt like the answer and posted a negative review.


5.0 out of 5.0

great service all around

by from phila, pa |

I just got my new 08 Nissan Altima and couldn't be happier. Thanks John for all your help on getting me this vehicle. I love it!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

happy customer

by from Salem, NJ |

I couldn't get approved for car anywhere I came to Black Horse Autoplex. They got me approved for what I wanted. I dealt with Eric, Jack, and Joe. I just am happy and still shocked. Thanks for Cadillac sts!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

nice service

by from Philadelphia,PA |

I wanted to thank Jack for the excellent financing tips, approval, and everything else he helped me with. I just cant thank you enough. I am enjoying my new vehicle. :)

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

nice service

by from Philadelphia,PA |

I wanted to thank Jack for the excellent financing tips, approval, and everything else he helped me with. I just cant thank you enough. I am enjoying my new vehicle. :)

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

nice service

by from Philadelphia,PA |

I wanted to thank Jack for the excellent financing tips, approval, and everything else he helped me with. I just cant thank you enough. I am enjoying my new vehicle. :)

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

nice service

by from Philadelphia,PA |

I wanted to thank Jack for the excellent financing tips, approval, and everything else he helped me with. I just cant thank you enough. I am enjoying my new vehicle. :)

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

nice service

by from Philadelphia, PA |

I wanted to thank Jack for the excellent financing tips, approval, and everything else he helped me with. I just cant thank you enough. I am enjoying my new vehicle. :)

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 30 reviews)