Kocourek Subaru

Kocourek Subaru

2600 N 20th Ave, Wausau, WI 54401

New 888-799-9016
Used 888-799-7886
Service 888-800-3164

Subaru-Confidence in Motion

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

Best Car Buying Experience Ever!

by from Wausau, WI |

Purchased a 2015 Subaru Outback last weekend. Must say the no haggle pricing was awesome as well as the reasonable trade in offer we received on our 2008 GMC Acadia. Everyone we dealt with at the dealership was awesome and had a great attitude. Sean, Matt & Luke were all great to work with. We test drove the vehicle on Friday, went in to purchase it Saturday morning and were able to take it home the same afternoon. Even though their detailer was out sick that day, our sales rep (Sean) went out and cleaned and detailed the car while we did the paperwork. All was ready by the time we were done. The entire workforce had a smile to greet us as they passed through the waiting area even if they were not the assigned staff working with us as we waited for various steps to complete. The dealership itself was clean and inviting and offered a great atmosphere. Will definitely recommend the Kocourek Subaru team to anyone who asks. You could tell as soon as you walked in the door that everyone there enjoyed their work and that they were part of an energetic and upbeat team.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Thanks Lindsey

by from Wausau, WI |

We had initiated purchase of our new Outback just before experiencing a family tragedy. Lindsey and the staff a Kocourek Subaru facilitated our purchase during a very difficult time and they were very understanding of our needs. I had had previous good experiences with the team at Koucourek Wausau Imports and the Subaru group was equally helpful. I do think that they underestimated their parking needs when they designed the new facility, but their brisk business is a good thing.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Impreza nightmare

by from Wausau, WI |

Bought a new impreza that is guzzling oil. The hoops we need to jump through to get service are ridiculous. I never had an oil issue with any of my Toyotas or Hondas. I can't believe they think we're making this up as our word has no merit. Must be oil changes and checks done during their hours and prior to long trips to confirm that the vehicle is really guzzling oil. The light has come on and oil needed replacing on long trips every time. I will never buy another Subaru. Look elsewhere!!!!!!!!!!!!!!!!!!!!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


(1-3 of 3 reviews)