Thornhill Acura

Thornhill Acura

131 Maccorkle Ave Sw, Charleston, WV 25303

New 888-278-2528
Used 888-696-4208
Service 888-231-2356

"Go In Style?Go THORNHILL!"

Average Ratings

4.4 out of 5.0
5 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews

Featured Review

5.0 out of 5.0

Excellent Customer Service!

by from Charleston WV |

Jeff Lynch and James Hatfield are by far the best in the business. I highly recommend going to Thornhill Acura to anyone looking to buy a new or used car. Be sure to ask for Jeff Lynch.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Thornhill Acura responded to this review

September 26, 2014

We're glad you had a great experience and that we could help you!!

2.0 out of 5.0

I requested information, slow in returning call

by from Myrtle Beach, SC |

Sent request for more information. Received 2 voice mails later. They were too far for me to drive to look at car that I was interested in.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Could not ask for better service

by from Salisbury, NC |

I found my car at Thornhill Acura and it was everything I wanted. The only hitch was I was in Salisbury, NC and it was in West Virginia. Jeff Turley was wonderful to work with. I hung up thinking that my husband and I were going to have to work in driving at least half way but once we finished working out the numbers over the phone he told me that they would bring it to me. He made sure the car would pass my husbands approval when it got here and answered every question I threw at him no matter how silly. This was the easiest car I have ever bought with the best service to boot. Thank you for going above and beyond. I hope your visit to NC was great. Thank you again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My 1st time car buying experience at Thornhill

by from Cross Lanes WV |

My new "used" car was found through web advertising and i am very pleased for the deal on my new used car. Very friendly and courteous sales and management staff employed there...they truley go above and beyond for their 1st time customers...a very special thank you to Mr. Steve Reese and Jeff Turley...

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent value, service and customer attention

by from Saint Albans, WV |

Excellent all around buying experience, service and personal customer attention will keep me coming back to Thornhill Acura of South Charleston, WV!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)