Five Star Auto Sales

Five Star Auto Sales

451 Alfred St, Biddeford, ME 04005

Used 888-870-4054

Average Ratings

4.2 out of 5.0
31 out of 38 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 41 reviews
1.0 out of 5.0

Beware

by from Maine |

Due to all of the reviews, we asked in writing for them to pay for any deficiencies found by our local mechanic. They reluctantly agreed and signed off. Our mechanic found 2 issues but they refused despite when I offered to pay half to be fair. We live several hours away. I was treated poorly on the phone and they were rude and insulting despite the fact I was calm and attempting to be fair. The salesman did apologize stating he was having a bad day but customer service was 1 star, not 5 star. They were slimy and didn't live to their word... And it looks like they were up to their old tricks of selling poor vehicles and not standing behind their product.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent sales and service

by from Biddeford |

Five Star is a great place to go for sales and service. I purchased my car through the delearship and have had service done there as well. The service is fast, the staff is very friendly, and the pricing is right!! I have had nothing but great experiences with the company. I recommend people to consider this dealership when it's time to purchase a newer vehicle or for service. When the time comes for an upgrade, I will definately have Five Star Auto find the right car for me!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Buyers Beware!

by from Bangor Maine |

If anyone is considering buying from this company, beware of their scams. I will now explain my experience with this company. I traded my Mercury Mountaineer for a Ford Explorer back around 2006. I signed the paperwork and got the vehicle. The process was swift and we read all of the paperwork we signed. After I got the car there was a death in the family so I had to re-locate to Bangor. I received a phone call from them about two weeks after purchasing the vehicle and they told me they wanted the Explorer back. I told them on the phone that I didn't even default for it hasn't even been a month. They said I quit my job so they wanted the car back. They didn't care about my situation. I would have made my payments easily but they never gave me a chance to. I asked for my Mountaineer back and they said it was in auction. I took my paperwork to an attorney and he said there was nothing on the paperwork that said you will lose your vehicle as soon as you lose your job. After debating with them via phone, I finally gave in and told them to get their car. I one again demanded that I get my old car back. They wouldn't do anything about it. They got the Explorer after three weeks of me owning it and I was left with no car. People, if they did it to me, they WILL do it to you. Good Luck. -Michael Mitchell

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Not Applicable
Customer Service
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Buying Process
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Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


2.0 out of 5.0

worst experience I have ever had.

by from Sebec, ME |

My biggest complaint was the way they handled their advertising as it applies to options and features for the particular vehicle you are considering. They list ALL options available from the the vehicle manufacturer whether or not they apply to the vehicle you are inquiring about or not. It is their obligation to list the features and options available for any particular vehicle; not for the buyer to inquire line by line what is available or not. They also delivered a vehicle to me with poor brakes and a dysfunctional Tire Pressure Monitor device.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Excited

by from Turner, Maine |

Good service and very quick. Willing to work with you

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excited to be buying a car from here.

by from Maine |

I traveled two hours here in hopes to buy a Chevy equinox that I saw online, they were very nice to work with, and made it a price I could afford.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Satisfied five star shopper

by from Biddeford Maine |

Roland Daggett was very helpful in finding me a great car I will tell all my friends to come to five star in Biddeford

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Satisfied five star shopper

by from Biddeford Maine |

Ronald Baggett was very helpful in finding me a great car I will tell all my friends to come to five star in Biddeford

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Loyal five star customer

by from Biddeford, Maine |

Stopped in to five star to try and lower my truck payments and Roland Daggett help me get a Subaru forester with lower payments I was very satisfied with his service and help

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Loyal five star customer

by from Biddeford, Maine |

Stopped in to five star to try and lower my truck payments and Roland Daggett help me get a Subaru forester with lower payments I was very satisfied with his service and help

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 41 reviews)