Infiniti of Little Rock

Infiniti of Little Rock

15 Colonel Glenn Plaza Dr, Little Rock, AR 72210

New 888-812-6472
Used 888-376-7002
Service 877-822-7215

Formerly Ellis Infiniti, Infiniti of Little Rock is now a proud member of the Fenton Motors family

Average Ratings

3.8 out of 5.0
18 out of 26 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 30 reviews

Featured Review

5.0 out of 5.0

Personal, Professional, Attentive

by from Little Rock, Arkansas |

I contacted Ellis Infiniti with a specific terms for purchasing a vehicle. The sales manager responded promptly to my request explaining specially that he would to try to meet my needs, out was awesome, he described how he would be able meet my and do my his best to offer me and made every effort to make sure that I was satisfied before I presented to the dealership to test drive the vehicle I had in mind. He then turned me over to a very mannerable you man whose personal and customer service skills w were amazing. He went over every detail with me concerning my purchase, checking every thing and ensuring that I understood all forms. During the review and test drive, he was very detailed and described and demonstrated all amenities and functions within.reason about the car. He was quick to respond to my questions once I left the lot. I couldn't have asked for a better salesperson, the young man has skills. During the final stage, the finance manager was just as wonderful, he was courteous and detailed. The whole experience was painless, comfortable and with respect to me add if err the only customer in the dealership. It was nice to feel as if I were the most important lesson on the room. If all experiences at Ellis are this awesome is I would not be surprised if the ddealership is rated the best in the state.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Infiniti of Little Rock responded to this review

March 28, 2014

Thanks for taking the time to allow me to assist the Great Queen Sharon!! Enjoy your G37!! -Jerrold

5.0 out of 5.0

purchased a new vehicle

by from Pine Bluff, AR |

I hade a good, smooth experience purchasing my new car from Jerrord Browning. And Tim made the paper work a breeze as well. I would highly recommend this dealer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Loving My New Car!

by from Little Rock, AR |

As a female - and first time buyer, I was extremely apprehensive about shopping for a new car. After doing some browsing online, I immediately noticed a red Lexus IS 350. I contacted the dealership and was directed to Jerrold Browning. My entire process was a lot easier than I anticipated. Jerrold was extremely helpful and easy to work with. He made my first time buying experience a great one & I genuinely appreciate his efforts!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Sherwood, Ar |

I called Infiniti and Jerrald Browning got me in my new vehicle fast and easy. It was hassle free and the best car buying we experience I had thus far. The dealership is great overall and Jerrald answered and all my questions and got me everything I needed. I would recommend anyone to visit this dealership and allow Jerrald to assist you with your every need.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Services

by from Little Rock, AR |

I purchased a 2011 BMW 328I Coupe from Infiniti yesterday. The sales guy Jerrold Browning was great from our first phone call to the buying process he was very professional. Aaron was also very professional and helpful. Tim also was very professional and closing the financial part of the deal. My time there with those guys was great.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Salesman-Jerrold Browning

by from NLR,AR |

I was referred by a friend to the salesman (Jerrold Browning). I contacted this young man around December 2013 requesting. some basic info. I was interested in a truck the QX56. If, I remembered correctly the first time we communicated was by telephone. I wasn't ready to purchase but had the desire to maybe look. Jerrold emailed me a few times after January and inquired whether if I was still interested. I gave me a call and said yes but I think it will be around April. I think it was around early February he emailed asked how I was doing and that he was ready to help me in purchasing my truck. I appreciate Jerrold very for his patience because I was procrastinating. I finally drove out to the dealership around 17th February and met Jerrold for first time I person. I was impressed very well groomed, professional, and mannerism was excellent. Just what I anticipated from all conversation on the phone. He had a customer at the time but he asked if I could for about 20 minutes. He finished with the customer. I told him, I found a truck, I liked. he immediate went in got the keys and took on a test drive. I drove the truck but before I did Jerrold gave me

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Salesman-Jerrold Browning

by from North Little Rock, AR |

I was referred by a friend to the salesman (Jerrold Browning). I contacted this young man around December 2013 requesting. some basic info. I was interested in a truck the QX56. If, I remembered correctly the first time we communicated was by telephone. I wasn't ready to purchase but had the desire to maybe look. Jerrold emailed me a few times after January and inquired whether if I was still interested. I gave me a call and said yes but I think it will be around April. I think it was around early February he emailed asked how I was doing and that he was ready to help me in purchasing my truck. I appreciate Jerrold very for his patience because I was procrastinating. I finally drove out to the dealership around 17th February and met Jerrold for first time I person. I was impressed very well groomed, professional, and mannerism was excellent. Just what I anticipated from all conversation on the phone. He had a customer at the time but he asked if I could for about 20 minutes. He finished with the customer. I told him, I found a truck, I liked. he immediate went in got the keys and took on a test drive. I drove the truck but before I did Jerrold gave me

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Salesman-Jerrold Browning

by from North Little Rock, AR |

I was referred by a friend to the salesman (Jerrold Browning). I contacted this young man around December 2013 requesting. some basic info. I was interested in a truck the QX56. If, I remembered correctly the first time we communicated was by telephone. I wasn't ready to purchase but had the desire to maybe look. Jerrold emailed me a few times after January and inquired whether if I was still interested. I gave me a call and said yes but I think it will be around April. I think it was around early February he emailed asked how I was doing and that he was ready to help me in purchasing my truck. I appreciate Jerrold very for his patience because I was procrastinating. I finally drove out to the dealership around 17th February and met Jerrold for first time I person. I was impressed very well groomed, professional, and mannerism was excellent. Just what I anticipated from all conversation on the phone. He had a customer at the time but he asked if I could for about 20 minutes. He finished with the customer. I told him, I found a truck, I liked. he immediate went in got the keys and took on a test drive. I drove the truck but before I did Jerrold gave me

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Salesman-Jerrold Browning

by from North Little Rock, AR |

I was referred by a friend to the salesman (Jerrold Browning). I contacted this young man around December 2013 requesting. some basic info. I was interested in a truck the QX56. If, I remembered correctly the first time we communicated was by telephone. I wasn't ready to purchase but had the desire to maybe look. Jerrold emailed me a few times after January and inquired whether if I was still interested. I gave me a call and said yes but I think it will be around April. I think it was around early February he emailed asked how I was doing and that he was ready to help me in purchasing my truck. I appreciate Jerrold very for his patience because I was procrastinating. I finally drove out to the dealership around 17th February and met Jerrold for first time I person. I was impressed very well groomed, professional, and mannerism was excellent. Just what I anticipated from all conversation on the phone. He had a customer at the time but he asked if I could for about 20 minutes. He finished with the customer. I told him, I found a truck, I liked. he immediate went in got the keys and took on a test drive. I drove the truck but before I did Jerrold gave me

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Salesman-Jerrold Browning

by from NLR,AR |

I was referred by a friend to the salesman (Jerrold Browning). I contacted this young man around December 2013 requesting. some basic info. I was interested in a truck the QX56. If, I remembered correctly the first time we communicated was by telephone. I wasn't ready to purchase but had the desire to maybe look. Jerrold emailed me a few times after January and inquired whether if I was still interested. I gave me a call and said yes but I think it will be around April. I think it was around early February he emailed asked how I was doing and that he was ready to help me in purchasing my truck. I appreciate Jerrold very for his patience because I was procrastinating. I finally drove out to the dealership around 17th February and met Jerrold for first time I person. I was impressed very well groomed, professional, and mannerism was excellent. Just what I anticipated from all conversation on the phone. He had a customer at the time but he asked if I could for about 20 minutes. He finished with the customer. I told him, I found a truck, I liked. he immediate went in got the keys and took on a test drive. I drove the truck but before I did Jerrold gave me

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Vehicle Buying Experience Ever Had

by from Little Rock |

In my 50 years of buying vehicles is the first time I ever dealt with an auto dealer customer representative that exhibited such professionalism as Jerrold Browning. I am a retired business executive and as such have met many professionals and Mr. Browning stands out among the leaders. For certain I have never experienced that kind of professionalism from an auto dealer customer representative. Was a very refreshing experience. The business manager and finance office were very professional and knowledgeable. I know because I personally handled or directed customer financing for several decades involving hundreds of millions dollars construction machinery. All of the people are very professional looking and the facilities are impressive with customer attention like nothing I have ever seen before. I have purchased GMC and Buick SUV's for years and was close to acquiring another when quite by accident I met Don Lindsey, the new General Manager of Little Rock Infiniti (Actually Fenton Infiniti now since acquired by Fenton Motors first of 2014). I had no idea I could acquire a luxury SUV at a price competitive with Buick Enclave but thought I would give it a try. I went into their facilities and was introduced to Jerrold Browning and the rest is history. My wife is now driving an Infiniti QX60 loaded for no more than a Buick Enclave. Mr. Browning went over the vehicle thoroughly with my wife and repeatedly invited her to call or come by with any questions. Again, an unprecedented vehicle buying experience for me plus now have a luxury vehicle for my wife to drive with tremendous safety features (automatic braking to avoid rear end collisions, blind spot notification with lane change "steering resistance" when another vehicle in blind spot to mention a couple). I could sense this is a totally new customer relationship environment with all new leadership and in my opinion clearly negates previous comments expressed prior to ownership and management change.

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Customer Service
Buying Process
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Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 30 reviews)