California Motors Direct

2345 N Grand Ave, Santa Ana, CA 92705

Used 888-287-1733 Used 888-287-1733


Average Ratings

4.2 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 138 reviews
1.0 out of 5.0

Terrible!

by from Los Angeles |

Don't waste your time here because they will definitely waste yours. I'm not dissatisfied with the fact that I wasn't approved. The dissatisfaction and disappointment stems from the fact that they promised me they would work with me. Told me to wait and they would definitely work with me. Asked me not to go anywhere else. After 2 days they finally told me they couldn't work with me. They knew my situation from day one. I filled out the pre approval application. They wasted 2 days that I could've spent with a car dealership that actually had the know how to work with me. A terrible experience. I would never recommend them to anyone.

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  • Customer Service
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  • Not Applicable
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Shopped for a new car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Unprofessional! !

by from Whittier ca |

They did not answer the phone like it was a business. Sales Rep never sent me anything I asked for. Very disappointing! Will never contact this place again.

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


2.0 out of 5.0

Not as advertised

by from Orange County |

i went to check out a solara they had advertised on cars.com and the vehicle was nothing like what they had advertised online. No sunroof, obvious body damage and a poor attempt to repair, and the inside smelled like smoke.

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Extremely poor service

by from Santa Ana, CA |

This dealer practice deceitfulness and can become hostile if questioned or confronted. Just be careful and keen with your eyes open at all times.

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  • Customer Service
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

My Experiance

by from Tustin, CA |

Had very bad experience with this dealer. The which I looked for was not even cleaned and they brought us stright from their back yard (I guess) full of dust and stains. After waiting for around 30 mins we went for another model, during finializing he was very rude. Overall i had to spend 3 hours in this place.

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Not good service

by from San Bernardino, CA |

Asked for photos of a car I was interested in a few times over the span of several days. They always had an excuse not to send me any photos, but wanted me to come in and look at it. Sorry, there's something fishy about that.

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great dealer I've gone too

by from Reseda , Ca |

I would recommend this dealership to any of my close friends and family they really took car of my car needs.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buyers Review

by from Los Angeles, CA |

We researched and found a car we were interested in thru Cars.com. We scheduled an appointment with Carlos. He was personable, knowledgeable, and made the process very easy to navigate. We purchased a Mazda 3 that day, and have been very happy with it.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Car not worth my time - good customer service

by from LA, ca |

Sales associate was very nice and not pushy. Car was a great deal ... But was not cleaned prior to viewing. Deterred us from making a purchase. Also, don't really have much to say about there facility and inventory since they were in the middle of a move and all of their inventory was not at the facility that we visited .

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

ANDYPERAN

by from Torrance, CA |

I inquired about a car, and promptly received a return call from a salesman. I don't remember his name but he wasn't very friendly. Not rude but not pleasant either. When you deal with the public, as I have, you should put your troubles on hold and not let your customer know you don't want to be at your job. I won't shop here again. Like a bad restaurant, there are too many out there to go back to a place that doesn't value your business.

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  • Customer Service
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    Buying Process
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    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-10 of 138 reviews)