North Point Ford

4400 Landers Rd, North Little Rock, AR 72117

New 888-245-9056 New888-245-9056
Used 877-815-1634 Used877-815-1634
Service 877-210-5291 Service 877-210-5291

#1 Ford Dealer in Arkansas for 15 years!


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 82 reviews

Featured Review

5.0 out of 5.0

Piece of Cake

by from Springfield, MO |

My experience with North Point Ford was easy and painless. I did most of the number crunching before I got there since I had to drive 4 hours and I wanted to be sure it was worth it. Sure enough, the numbers they gave me via email were the numbers they had ready when I arrived. I've bought many cars in my lifetime, and this was by far the easiest transaction I've had.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Place to buy a vehicle!

by from Monticello, Arkansas |

I have had very good experiences with North Point Ford. I have been a loyal customer since 2011. I bought my first F150 there. I had problems so I got another truck:2014 F150. Then I just purchased another truck:2015 F150. They made sure I got the best deal, the staff were very friendly, and the facility was very clean. If I had to buy another vehicle, I would most definitely go back to North Point Ford.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

North Point Ford responded to this review

February 13, 2016

Thank you for the 5-star review, Bonita. We appreciate your loyalty and I am happy to hear that you have been a longstanding customer and are satisfied with our staff and service. I am sure you are enjoying your F-150. Don't hesitate to contact us if you have any questions or concerns..and of course, when you are ready for another car. Jeffrey Boyce, GM


5.0 out of 5.0

2013 Ford Edge Limited

by from Maumelle, AR |

Very pleased with the employees and servicemen at North Point.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ford F-150

by from russellville, arkansas 72801 |

Working with Ray was a delight, and my closing guys was wonderful

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great car buying experience!

by from Little Rock, AR |

I filled out an internet form through my employer website with interest in a Ford Fiesta. I received a call from Megan within 15 minutes. She was helpful and asked me to come in to talk. She told me beforehand that they will be able to help me. I went to the dealership. Met Megan who introduced me to Ronnie the salesman. They did indeed get me the car that I wanted for a fair price. I met the finance manager, Carlos who was great. My entire experience was fantastic!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Little Rock, Arkansas |

I was really not looking to trade but I made a offer I could not refuse. My saleman is a saleman. In a good way.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from Jacksonville, AR |

great service as usual, Allen Buck takes great care of his customers.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great salesman

by from solgohachia, Arkansas |

i told the the salesman what I wanted, he showed me several options. I choose the one I liked and he made it happen. Great customer service. The only thing is the salesman should know more about the vehicles. He told me the truck had trailer breaks which it does not. Not a deal breaker though. I love the truck.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

North Point Ford responded to this review

December 6, 2015

That's great to hear, William! Enjoy your truck and please don't hesitate to let me or my team know if there's anything else you need. Jeffrey Boyce, General Manager


1.0 out of 5.0

Over Charged Service

by from Sherwood, Arkansas |

I called and ask the price of diagnostics and was told $145.;00 and made an appointment. I brought my F350 in and was told the cost was $250 and the girl who made the appointment was new. The next day I received a call and was told the service was going to be $630.00 and there was a small oil leak that had to be fixed.. With the truck already in the shop I had little choice but to have it repaired. II picked up the truck the next day and the total bill was $690.52. It included $36.42 parts and $550.00 labor. I'm wondering what I'm missing. Once thing for sure North Point Ford will never get another penny of money from me.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase

North Point Ford responded to this review

December 6, 2015

Hello Danny and thank you for bringing this to my attention. I am sorry to hear that you were not completely satisfied with your recent visit to our dealership. There are many factors that can affect the price of service and I regret that we did such a poor job of communicating these to you. Please call me at 501-574-0252 at your earliest convenience so that I may speak with you about your experience and learn how I can make things right. Jeffrey Boyce, General Manager


1.0 out of 5.0

Not Great

by from NLR, AR |

Poor communication any time I have been there............

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase

North Point Ford responded to this review

December 6, 2015

Hello Gene and thank you for your feedback. I am very disappointed to hear about your lackluster experience at our dealership. We aim to make the car buying experience as easy and painless as possible and effective communication is an essential part of making sure that happens. I would like to learn more about your experience. Please call me at 501-574-0252 at your earliest convenience so that I may begin to rebuild your trust in our business. Jeffrey Boyce, General Manager


(1-10 of 82 reviews)