Audi Spokane

10006 E Sprague Ave, Spokane, WA 99206

Service 866-487-3857 Service 866-487-3857


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 21 reviews

Featured Review

5.0 out of 5.0

Great sales process. Great Product!

by from Moses Lake, WA |

We recently purchased an Audi Q7 TDI from Audi Spokane and the experience was exceptional. Logan, our sales professional was a pleasure to work with, he was prepared for our arrival with three Q7s ready for us to look at and drive. The negotiation process was easy and stress free, they really made the transaction a breeze all the way through finance and delivery. Kudos to the staff and we will definitely come back to Audi Spokane for all of our future auto purchases.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easy going and friendly

by from Spokane, WA |

We worked with both John and Logan in sales, and they were great. Both of them just presented the product and let it speak for itself. There wasn't any pushing or trying to pin me down to a commitment. It was actually a fun experience working with both of them. Check them out.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Audi Spokane responded to this review

March 29, 2016

We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


5.0 out of 5.0

Great service

by from Spokane, WA |

We only have good things to say about the service. It's always a pleasure to work with Xay.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My purchase

by from Spirit Lake, Idaho |

I want to say that my purchase of the Q5 was the Best buying experience I've ever had, is it a Beautiful car absolutely, but our sales consultant Bryan Gustaveson is so Awesome! He is knowledgeable and most Genuine person I have meet in a long time. I made this purchase with total ease, I would without any hesitation refer Bryan and Audi to everyone. If I had to do it over again I would not change anything. Thank you to ALL the good people at Audi. Cheryl Bates

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Spokane, WA |

The service was great. The staff was curteous and helpful.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Audi Spokane responded to this review

October 14, 2015

We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!


5.0 out of 5.0

Great guys

by from Seattle, WA |

Chris and Spencer were awesome to work with. Car was what they promised it would be and they over-delivered on everything they promised. I recommend you work with them!

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  • Customer Service
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  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Audi Spokane responded to this review

October 14, 2015

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.


5.0 out of 5.0

Exceptional car purchase and experience

by from Newport, WA |

As a return customer to AutoNation Audi & Volkswagen Car Dealership in Spokane Valley, Washington, the expectation of another extraordinary car purchase experience was not only met but exceeded. The first car obtained at this dealership occurred in 2006 via Mr. Logan Neil, who was the Brand Specialist for the car purchased at that time. Besides being sold an outstanding car, which I still drive as being like new, the price for the car, manner sold, and maintained through the dealership was outstanding. Mr. Neil was very attentive to our customer needs, while applying no pressure to purchase during the acquisition process at a fair price. He took the time to explain and answer questions related to the different car technical functions before we drove it off the lot. With most of the car maintenance being done at this dealership, Logan was there many of the times to meet and greet, while making our experiences worthwhile and enjoyable. The second car just acquired was an Audi Q5 Certified Pre-Owned vehicle (4000+ miles). Again, Logan, who is also an Audi Brand Specialist, was there to meet and greet during what was just going to be at first a general look around routine. Due to Mr. Neil being receptive to what was wanted in our started car purchase explanation, he pointed out and showed us a Certified Pre-Owned Audi Q5 vehicle on the lot. The Audi Q5 met our needs for an economical car purchase. As a return customer, an additional discount was given to us during the relaxed (no pressure) negotiated economical car purchase process, during which time we were made comfortable within the clean dealership facilities in a relaxed atmosphere. Logan also helped and ensured us that everything was covered during the car loan financial process. As was done during the first car purchase, Logan again took the time to explain and answer questions related to the even more technical functionalities of the car - Phone Voice Recognition, programming the different phone numbers into the car phone system, setting up voice recognition commands; arranged and set-up a three (3) months trial period for SIRIUS Radio; and other technical functions before we drove the Audi Q5 off the lot. As part of the Certified Pre-Owned Audi vehicle warranty, Mr. Neil ensured that all warranty objectives were met. Any questions that were presented to him in person or later over the phone were promptly addressed by himself and/or other dealership personnel. Also, management and the different dealership personnel worked very well with Logan, and did an outstanding job in themselves, to address any issues related to financing , maintaining and/or adding upgrades to the car, etc. while also addressing warranty objectives.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional Car Purchase and Service

by from Newport, Wa. |

As a return customer to AutoNation Audi & Volkswagen Car Dealership in Spokane Valley, Washington, the expectation of another extraordinary car purchase experience was not only met but exceeded. The first car obtained at this dealership occurred in 2006 via Mr. Logan Neil, who was the Brand Specialist for the car purchased at that time. Besides being sold an outstanding car, which I still drive as being like new, the price for the car, manner sold, and maintained through the dealership was outstanding. Mr. Neil was very attentive to our customer needs, while applying no pressure to purchase during the acquisition process at a fair price. He took the time to explain and answer questions related to the different car technical functions before we drove it off the lot. With most of the car maintenance being done at this dealership, Logan was there many of the times to meet and greet, while making our experiences worthwhile and enjoyable. The second car just acquired was an Audi Q5 Certified Pre-Owned vehicle (4000+ miles). Again, Logan, who is also an Audi Brand Specialist, was there to meet and greet during what was just going to be at first a general look around routine. Due to Mr. Neil being receptive to what was wanted in our started car purchase explanation, he pointed out and showed us a Certified Pre-Owned Audi Q5 vehicle on the lot. The Audi Q5 met our needs for an economical car purchase. As a return customer, an additional discount was given to us during the relaxed (no pressure) negotiated economical car purchase process, during which time we were made comfortable within the clean dealership facilities in a relaxed atmosphere. Logan also helped and ensured us that everything was covered during the car loan financial process. As was done during the first car purchase, Logan again took the time to explain and answer questions related to the even more technical functionalities of the car - Phone Voice Recognition, programming the different phone numbers into the car phone system, setting up voice recognition commands; arranged and set-up a three (3) months trial period for SIRIUS Radio; and other technical functions before we drove the Audi Q5 off the lot. As part of the Certified Pre-Owned Audi vehicle warranty, Mr. Neil ensured that all warranty objectives were met. Any questions that were presented to him in person or later over the phone were promptly addressed by himself and/or other dealership personnel. Also, management and the different dealership personnel worked very well with Logan, and did an outstanding job in themselves, to address any issues related to financing , maintaining and/or adding upgrades to the car, etc. while also addressing warranty objectives.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Audi Spokane responded to this review

October 1, 2015

Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!


1.0 out of 5.0

My A7 service review at Audi in the Spokane Valley

by from Spokane Valley, WA |

I did not enjoy making the appointment due to the fact that it roughly a week out I think because there not a service loaner. Also the phones have a delay that makes it difficult to communicate over the phone. With that being said Brian Dean was very kind and courteous to meet my needs.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Audi Spokane responded to this review

September 29, 2015

Thanks for the feedback, Adam. We strive to provide excellent service to our customers at Audi Spokane. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (214) 452-3800 to discuss what we can do to help.


5.0 out of 5.0

Amazing service and people-

by from Spokane, WA |

I am going through a very rough time in my life, and it was so great to be around good energy and great caring people

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Audi Spokane responded to this review

September 3, 2015

Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!


(1-10 of 21 reviews)