Nelson Ford Inc

Nelson Ford Inc

201 Commonwealth Blvd W, Martinsville, VA 24112

New 888-327-3104
Used 888-327-5245
Service 888-409-9344

Nelson Ford/Mazda...Where everybody knows...cars cost less!

Average Ratings

4.7 out of 5.0
16 out of 16 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 16 reviews
5.0 out of 5.0

Excellent Experience

by from Collinsville, VA |

It was a pleasure doing business with the team at Nelson Ford Mazda in Martinsville, VA. My salesperson John was very pleasant, and answered all my questions thoroughly. Danny worked very hard in setting up a deal that worked best for my needs with a great creditor at very reasonable rate. I was in and out quickly and on the road in my new car. The great customer service, and friendly staff made me feel right at home. If you're in or around the Martinsville area definitely stop by Nelson Ford Mazda.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service, Nice People

by from Ridgeway VA |

Sales Person Eric Friedhoff was very nice and knowledgeable.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

I'll buy here again!!

by from Martinsville, VA |

Great service & friendly sales team. John not only answered all of my questions but he also sent me detailed pictures via email. One of the fasted car buying experiences I have ever had!! I'll buy here again!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2011 Fusion Purchase

by from Ridgeway, VA |

Danny Hutchinson and Scott Norman were very friendly willing to work within our needs.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Nelson Ford Inc responded to this review

May 17, 2015

Shane D The Nelson Ford Mazda team would like to thank you for taking the time to leave positive feedback about your experience with our dealership. Danny Hutchinson & Scott Norman are important members of the team, and they also wanted to thank you for your kind words. We look forward to assisting you with any of your future needs. Thank you once again


5.0 out of 5.0

Great Service

by from Ringgold, GA |

Great service! Very attentive but not pushy! John was a great help!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Nelson Ford Inc responded to this review

May 17, 2015

Easymoney The Nelson Ford Mazda team would like to thank you for taking the time to leave positive feedback about your experience with our service department and dealership. John is an important member of the team, and he also wanted to thank you for your kind words. We look forward to assisting you with any of your future needs. Thank you once again


5.0 out of 5.0

Very pleased customer

by from Ridgeway, VA |

I recently purchased my new car from Nelson Ford. My salesmen Harry and Danny were great! I gave them my budget and they went above and beyond to get me in my new car! They even took out the time to personally show me every feature the new car has to offer. I can not stress how highly I would recommend Nelson Ford! These guys are wonderful, down to Earth, and excellent at their job. I am very pleased with their professionalism and will be returning to Nelson Ford for all my vehicle needs.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Nelson Ford Inc responded to this review

May 17, 2015

Courtney Shane D The Nelson Ford Mazda team would like to thank you for taking the time to leave positive feedback about your experience with our dealership and congratulate you on your new Escape. Danny & Harry are important members of the team, and they also wanted to thank you for your kind words. We look forward to assisting you with any of your future needs. Thank you once again


4.0 out of 5.0

EXTREMELY HAPPY CUSTOMER

by from MARTINSVILLE, VA |

I AM REALLY IMPRESSED WITH THE CUSTOMER SERVICE WITH ERIC AT NELSON FORD. HE WAS VERY KIND & PATIENT WITH ALL OF MY QUESTIONS. ERIC WAS UNSURE ABOUT SOME OF THE MECHANICAL QUESTIONS I HAD ABOUT THE VEHICLE BUT HE WENT TO HIS MANAGE TO RETRIEVE EVERY ANSWER I NEEDED

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Nelson Ford Inc responded to this review

May 17, 2015

The Nelson Ford Mazda team would like to thank you for taking the time to leave positive feedback about your experience with our dealership. We are glad Eric was able to assist you with all your questions and concerns. He is a an important member of the team, and he wanted to also thank you for your kind words. We look forward to assisting you with any of your future needs. Thank you once again


5.0 out of 5.0

GREATBSERVICE

by from MARTINSVILLE VA |

VERY HAPPY i AM HAPPY TO BE BACK IN THE FORD FAMILY. DEALER SHIP IS VERY CONVIENTLY LOCATED i HAVE ALWAYS BEEN HAPPY WITH THE PRIOR FORDS THAT i HAVE OWNED.i HOPE TO PURCHASE ANOTHER VEHICHLE HERE SOMEDAY. THANK YOU FOR A VERY GOOD EXPIERIENCE

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Nelson Ford Inc responded to this review

May 17, 2015

John R Sherman Shane D The Nelson Ford Mazda team would like to thank you for taking the time to leave positive feedback about your experience with our dealership. Our team prides itself on all aspects and concerns with customer service, and we are happy that we were able to demonstrate that to you with your new purchase. We look forward to assisting you with any of your future needs. Thank you once again


5.0 out of 5.0

Happy Happy Customer!!!

by from Danville,Va |

Absolutely a wonderful and fast experience. Eric Friedhoff is wonderful friendly and easy to work with. I will definitely be a repeat customer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Nelson Ford Inc responded to this review

May 2, 2015

Beanmom The Nelson Ford Mazda team would like to thank you for taking the time to leave positive feedback about your experience with our dealership. Eric is an important member of the team, and also wanted to thank you for your kind words. We look forward to assisting you with any of your future needs. Thank you once again


5.0 out of 5.0

Corey Helbert

by from Martinsville VA |

Excellent service best quality dealership in town, I would recommend to anyone looking for a new or used car at a fair price

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Nelson Ford Inc responded to this review

May 2, 2015

Corey The Nelson Ford Mazda team would like to thank you for taking the time to leave positive feedback about your experience with our dealership. We look forward to assisting you with any of your future needs. Thank you once again


(1-10 of 16 reviews)