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Westlie Ford

(484 reviews)
Visit Westlie Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:30pm
Sunday 10:00am–6:00pm Closed
New (877) 726-0391 (877) 726-0391
Used (855) 583-2077 (855) 583-2077
Service (855) 587-0794 (855) 587-0794

Reviews

(484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westlie Ford from DealerRater.

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Valet service is great for us old folks that have no one

Valet service is great for us old folks that have no one to help us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Harrison does a great job with keeping me informed of the

Harrison does a great job with keeping me informed of the service issues and follows to make sure I am satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No high pressure Did what needed to be done, quick and

No high pressure Did what needed to be done, quick and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brought my 2020 Ford Escape in for an oil change and

Brought my 2020 Ford Escape in for an oil change and point-to-point inspection. The service team was courteous, knowledgeable, and efficient. There was no pressure for a bunch of extraneous services that I “needed” and I paid what they quoted me when I walked in and even saved a lot by purchasing 3 oil change/services at once. They did recommend a few small fixes but said they weren’t critical and that I was good to go for my planned road trip! I also really appreciated the video inspection with explanations so that I could see things for myself since I’m not in the habit of crawling under my car and wouldn’t know what I was looking at anyway! Great job Westlie Ford! It’s good to know that I have a trustworthy service team that I can go to and rely on when needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Trevor is a very profesional,service.

Trevor is a very profesional,service.adviser.. We recomended.westlie ford. Nice service..very honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service when I bring my car in for its regular

Excellent service when I bring my car in for its regular check-up. On time and out in a jiffy. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have dealt with Westlie since we moved here to

I have dealt with Westlie since we moved here to Washougal, and from the sales people to their service people I have always been taken care of properly- including answering ALL of my questions. This last time, my battery would not take a charge so it was towed in. I had mentioned that I had to go to a doctor's appt. around noon and they delivered my car early and had put RUSH sign on it. Thank you Westlie Ford for being a dealership and making customer service a priority!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was timely.

Service was timely. Harrison my service writer was professional and on top of great communication. I purchased my car from Westley Ford and continue to use for service as needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very speedy service and outstanding customer service by

Very speedy service and outstanding customer service by the Westlie service team! Work was completed quickly with excellent results. Team was very helpful in answering my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The team at Westlie Ford is by far the best dealer in our

The team at Westlie Ford is by far the best dealer in our area for anything car related. The entire team there is always above and beyond. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Westlie Ford has exceeded your expectations. We appreciate your support and look forward to assisting with any future car needs!