Chastang Ford

Chastang Ford

6200 N Loop E Fwy, Houston, TX 77026

New 866-765-7646
Used 866-746-5167
Service 866-786-4419

THE FORD TRUCK EXPERTS

Average Ratings

4.7 out of 5.0
12 out of 13 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 12 reviews
5.0 out of 5.0

Great place to buy!

by from Houston, TX |

Great staff...very helpful. Would highly recommend buying and having service done from this dealership. Will likely buy another vehicle from them in the coming year.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Female Customer

by from Houston, TX |

The Service I received was outstanding, as it always has been in the past. Their staff truly defines customer satisfaction thru integrity, timeliness, and quality repairs I can trust !!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


2.0 out of 5.0

not too thrilled

by from Houston, TX |

My wife had been contacting them for about 2 weeks now and they won't call her back. It's kinda like they don't want a sale. Or maybe they just don't want to sale that vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Chastang Ford responded to this review

August 25, 2014

IM SORRY YOU ARE UNHAPPY ,PLEASE CALL ME PERSONALLY @713 201 0254 JESSE ALVAREZ PRE -OWNED MGR


5.0 out of 5.0

The best truck buying experience ever!

by from League City, Tx |

It was such a hassle free place! Everyone was very helpful and nice. I will buy my next vehicle from these guys!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Proceed with confidence if dealing with Ed Miller

by from Houston, Texas |

We just bought another truck from Ed Miller with Chastang Ford. The process is about as easy as it gets and Ed takes great care of us before, during and after each sale. We will continue to build our fleet while taking full advantage of the total customer service care that Ed Miller and Chastang Ford provides. STW Allpoints

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

a top dealership

by from Houston, TX |

competent salesperson...David Ross was pleasant to deal with and had extensive knowledge of the car...he patiently oriented me to all the features of the vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Chastang Ford responded to this review

July 10, 2014

John, congratulations on your brand new vehicle! David is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook page. Kind regards, Patrick Chastang | GM | pchastang@chastangford.com


5.0 out of 5.0

Ford E350 Service from Chastang Ford

by from Houston, Texas |

The service Manager Val, did excellent job keeping me informed since I was a Waiter. Curt the technician, as always did an excellent job reviewing and recommending proper actions to take for repairs, as well as excellent work making those repairs. Thanks to them both!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Chastang Ford responded to this review

July 1, 2014

Remee, thank you so much for your excellent input! We're proud of our service technicians, especially Curt for providing you an excellent service. Our top priority is delivering informative service at an efficient pace. It's delightful to know that Val was able to provide you with such a memorable and outstanding experience. Patrick Chastang | GM | pchastang@chastangford.com


5.0 out of 5.0

Satisfied Customer

by from Houston, TX |

The staff was efficient and professional and I left feeling like a valued customer. David Ross and Randy Wooldridge were really a pleasure to work with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Chastang Ford responded to this review

June 27, 2014

Max, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We are glad that David and Randy were able to help make the buying experience a little warmer. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Patrick Chastang | GM | pchastang@chastangford.com


4.0 out of 5.0

comforting service

by from houston,tx |

the service rep Amanda was very nice and helpful on getting maintance done on my ford sedan gave me great advice will return to this dealership love the staff

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Chastang Ford responded to this review

June 27, 2014

Jonathan, thank you for writing such a great review about our dealership! We appreciate the feedback. We┐re glad to have Amanda on our team and that we could provide you with a positive experience. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Patrick Chastang | GM | pchastang@chastangford.com


5.0 out of 5.0

Great service. Great personal.

by from Dickinson, TX |

Treated great & fast service. Also my motor home was repaired while I waited. Thanks I will return when needed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Chastang Ford responded to this review

April 14, 2014

Thank you for sharing your feedback, Mont! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook for access to exclusive specials and we can't wait to see you again! Sincerely, Patrick Chastang | GM | pchastang@chastangford.com


(1-10 of 12 reviews)